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Communication

Communication. Social Styles. Communication Factors. Context Interpretation Feedback Barriers Semantics Jargon Acronym. Active Listening. Verbal Communication Words we hear Words we say Tone of voice Volume of voice . Non-verbal communication What we see Body Language

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Communication

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  1. Communication Social Styles

  2. Communication Factors Context Interpretation Feedback Barriers Semantics Jargon Acronym

  3. Active Listening Verbal Communication Words we hear Words we say Tone of voice Volume of voice Non-verbal communication What we see Body Language Eye contact

  4. Listening Behaviors Good Poor Good eye contact Asking probing questions Positive tone of voice Good feedback Rigid demeanor Dismissive attitude No eye contact Daydreaming No response

  5. Analytical Driving Amiable Expressive Social Styles

  6. Communication Styles Driver: direct/tell Analytical: thinks/asks questions Expressive: talks/spontaneous Amiable: quiet/initiates

  7. Questions/Comments Communication and Social Styles

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