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Saving $625,000 Per Year

Reduce Costs. Improve Service Quality. Saving $625,000 Per Year. Speed Time to Market. Leveraging your Investment in Remedy and turning your Existing Remedy System into a Demand Management, Cost Management, Resource Management, Solution. Integrate Staff. Project Remedies.

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Saving $625,000 Per Year

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  1. Reduce Costs ImproveService Quality Saving $625,000 Per Year Speed Timeto Market Leveraging your Investment in Remedy and turning your Existing Remedy System into a Demand Management, Cost Management, Resource Management, Solution Integrate Staff

  2. Project Remedies • Successful Solutions Since 1993 • Over 200 Clients • Software and Consulting Services • Exclusively on BMC Remedy Action Request System • Privately Held. Headquarters in Los Angeles area. • BMC Technology Alliance Partner • BMC MarketZone Partner: • ActionProgram Manager • ActionPortfolio Manager

  3. Focus: Demand Management Cost Management Resource Management Portfolio and Program Management Uses: Software development projects Operations projects Earned Value Reporting Release Management Scheduled and unscheduled asset outages Bug reporting Incorporating PM functionality into your processes Project Remedies’s Solutions

  4. Bug Reporting / Defect Tracking: HD / SM / APM Integration

  5. A Layered Structure Service Level Agreements / Flashboards APM: Time and Expense Tracking Applications APM: Resource Management Help Desk Service Manager Asset Mgt ActionProgram Manager ActionPortfolio Manager Mid Tier Web Layer Action Request System Development Environment Database / Central Repository SQL, Oracle, Sybase, Informix, DB2 Operating System Windows 200x, XP, Solaris, HP-UX, AIX, Linux

  6. A Central Repository / CMDB Total Cost Management System Incidents Problems Common Resource Data Base Asset Management Data Base Other Tasks Changes Proposed Projects Active Projects Service Level Agreements

  7. Integration with Remedy Support Console for Viewing All Work Tasks

  8. Detailed Activity and Resource Tracking of All Tasks

  9. Demand Management Framework

  10. Service Manager

  11. Plus ActionPortfolio Manager

  12. Plus ActionProgram Manager

  13. Plus Asset Management

  14. Activity Trends Report

  15. Portfolio Dashboard ActionPortfolio Manager

  16. ActionPortfolio Manager Portfolio View

  17. Proposed / Active Project Life Cycles ActionPortfolio Manager ActionProgram Manager Detailed Plan Work Plan Define Proposed Approve Proposed 1. Initial Request Gate 1 Manager Approval Create Project Plan Work Project Tasks 2. General Gate 2 VP / CIO Approval Review Project Plan Review Project Approve Project Plan 3. Resources Gate 3 Steering Committee Approval 4. Type of Money Define Project Plan Parameters 5. Priority Legend: Active Project Proposed Project

  18. Projected Resource Requirements ActionPortfolio Manager

  19. Resource Management Chart ActionProgram Manager

  20. ActionProgram Manager Snapshot

  21. ActionProgram Manager Dollar Commitments

  22. Gantt Chart ActionProgram Manager

  23. Executive Summary Report ActionProgram Manager

  24. Calculating Your Savings

  25. For More Information For More Information On Service Manager / ActionProgram Manager / ActionPortfolio Manager packages Please contact Stan Feinstein • Phone: 310-230-1722 • Email: stanf@pri-us.com • Web: www. pri-us.com

  26. Configuration form ActionPortfolio Manager

  27. Define Enterprise Resources ActionPortfolio Manager

  28. Inventory View ActionPortfolio Manager

  29. Proposed Project form ActionPortfolio Manager

  30. Resources Needed ActionPortfolio Manager

  31. Active Project form ActionProgram Manager

  32. Active Project form ActionProgram Manager

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