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Dr Patrick Geoghegan OBE Chief Executive Professor of Mental Health and Social Care

Managing Change in Complex Systems. Dr Patrick Geoghegan OBE Chief Executive Professor of Mental Health and Social Care South Essex Partnership University NHS Foundation Trust. Before Transformation. After Transformation. If we appreciate complexity we can use the opportunities it brings.

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Dr Patrick Geoghegan OBE Chief Executive Professor of Mental Health and Social Care

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  1. Managing Change in Complex Systems Dr Patrick Geoghegan OBE Chief ExecutiveProfessor of Mental Health and Social Care South Essex Partnership University NHS Foundation Trust

  2. Before Transformation

  3. After Transformation

  4. If we appreciate complexity we can use the opportunities it brings

  5. Excellent leadership makes the difference

  6. As global healthcare development leaders we have a duty to keep the torch of transformation burning

  7. Think out of the box don’t be constrained by structure

  8. Leaders must help the organisation look beyond the here and now and establish a new vision for the future

  9. Eastern European Learning Disability Hospital

  10. What are we doing in the UK now? Hospital Community Service focussed Personalised Transformation Inputs & Outputs Outcomes Prevention Treatment

  11. How did we make this happen? Strategy New processes Tool kits Policy Planning Meetings New legislation

  12. We put the people who use the service at the centre of changing it Mystery Shoppers

  13. We engaged our community

  14. We tackled stigma head on

  15. Empowered staff made change happen

  16. Strong leadership in partnership with clinicians became our mantra and we advised leaders to…. • Be inspirational and champion change • Relentlessly promote a shared vision • Empower where possible and give clear direction and support when needed • Plan for real/involve stakeholders openly and honestly • Walk the talk • Promote a can do will do culture • Listen analyse, plan and act • Celebrate success and give credit where its due • Accept and understand emotions and behaviour but work through them with people to achieve the vision • And…

  17. ….. be practical and pragmatic, taking people with us each step of the journey

  18. The power is in partnership we simply can not afford to ignore the need for teamwork…

  19. We are beginning to understand the world from multiple perspectivesbutmust continue Old Woman…Or Young Girl?hint: The old woman’s nose is the young girls chin

  20. Some changes are right,others are just inevitable…. ? ✔ ?

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