SMS for a Modern Flight Training Organization

1. SMS for a Modern Flight Training Organization • Safety Management System • Basics • Industry • Flight Training Organization (FTO) • Safety Functions • Integration and Structure of SMS •  Value/Need Signal Charlie HF/SMS Seminar

2. What is an SMS? FAA: formal, top-down business-like approach to managing safety risk. It includes systematic procedures, practices, and policies for the management of safety. Signal Charlie HF/SMS Seminar

3. What SMS is...  Compliance is integral to safety management  An effective interface for safety management  SMS completes the systems approach  A set of decision making processes for senior and line management Signal Charlie HF/SMS Seminar

4. What SMS is not…  A substitute for compliance  A substitute for oversight  A replacement for system safety  A requirement for a new department  $$$ for high-speed, low- drag consultants Signal Charlie HF/SMS Seminar

5. SMS Purpose and Methods  Provides a systematic way to control risk, provide assurance that those risk controls are effective, and continuously evaluate the effectiveness of hazard mitigations implemented  Allows the certificate holder a formal means of meeting regulatory safety requirements (FARs) and the FAA means of evaluating management capability regarding safety performance Signal Charlie HF/SMS Seminar

6. Evolution of Safety Strategy Reactive (Past) Proactive (Present) Predictive (Future) Responds to events that have already happened, such as incidents and accidents Actively seeks the identification of hazardous conditions through the analysis of the organization’s processes Analyzes system processes and environment to identify potential future problems Signal Charlie HF/SMS Seminar

7. Four Pillars of SMS Safety Assurance Safety Policy Safety Promotion Risk Management Four Pillars of SMS – Policy  Safety Policy • Management commitment & responsibility • Safety accountabilities • Key safety personnel • Emergency response planning • Documentation  Key Programs • Just culture initiatives • Internal evaluation • Emergency response Signal Charlie HF/SMS Seminar

8. Safety Policy Safety Assurance Safety Promotion Risk Management Four Pillars of SMS – Risk Management • Risk Management • Hazard identification • Risk assessment and mitigation Four Pillars of SMS • Key Programs • Safety reporting • ASAP • Investigations • Safety review boards Signal Charlie HF/SMS Seminar

9. Four Pillars of SMS Safety Policy Safety Assurance Safety Promotion Risk Management Four Pillars of SMS – Safety Assurance  Safety Assurance • Safety performance monitoring/measurement • Management of change • Continuous improvement of safety programs  Key Programs • Aircraft data monitoring • FOQA • LOSA • Line check program Signal Charlie HF/SMS Seminar

10. Four Pillars of SMS – Safety Promotion  Safety Promotion • Training and education • Safety communications • Rewards and recognition  Key Programs • CRM training • TEM training • Newsletters • Safety awards* Four Pillars of SMS Risk Management Safety Assurance Safety Policy Safety Promotion Signal Charlie HF/SMS Seminar

11. Training Industry SMS Implementation Flight training program design, ops, and structures are well developed Flight Training SMS Challenge now is to blend SMS programs (new) with existing flight training structures (old) Signal Charlie HF/SMS Seminar

12. Existing FTO Safety Components Experienced staff Policy and procedures Qualified maintenance Modern technology Signal Charlie HF/SMS Seminar

13. FTO Safety Management Personnel • Very important! • Trained and safety-savvy pro • Safety – not a collateral duty! • Desire and motivation Signal Charlie HF/SMS Seminar

14. Unique Characteristics of an FTO Flight Training Organization: • Learning, as opposed to operational, environment • Flight personnel at relatively early point in career • Operational tempo pressure • Instructor-student psychology • Organizational financial pressures • Lack of safety knowledge/culture Signal Charlie HF/SMS Seminar

15. Challenges How to operate in the Edge Zone?? Signal Charlie HF/SMS Seminar

16. Challenges •  How much safety do these personnel really need to know? •  How involved should students be in safety program? •  Not trying to make all personnel safety experts – safety culture Signal Charlie HF/SMS Seminar

17. FTO Policy •  Sr. level management commitment •  Establishment and maintenance of • a true and thorough just culture •  Emergency response planning/drills Signal Charlie HF/SMS Seminar

18. FTO Risk Management •  Hazard identification/risk management and mitigation •  Event reporting (key component of safety culture) •  Investigations and personnel training/education •  Safety organizational structure (committees, etc.) Signal Charlie HF/SMS Seminar

19. FTO Safety Assurance •  Safety performance monitoring and measurement •  Continuous improvement of safety programs •  Modern technological initiatives: • GA-FDM  Glass Cockpits Advanced avionics • ADS-B BRS TAA  Operational Evals (LOSA, etc.) Signal Charlie HF/SMS Seminar

20. FTO Safety Promotion •  Training and education •  Safety publications, news- • letters, emails, etc. •  Safety bulletin boards •  Electronic distribution of • awareness •  Investigation reports •  Safety awards* Signal Charlie HF/SMS Seminar

21. Value of SMS • If you think he’s expensive... wait until your organization tallies up the cost of this...  Robust SMS program is the right thing to do  Moral, legal, and ethical imperative  Impending regulatory requirement  International industry-accepted best practice Signal Charlie HF/SMS Seminar

22. Conclusion FTO SMS Design and Implementation or this It doesn’t have to be like this...  Plan the program, program the plan  Train, practice, and drill  Absolute commitment from management  Incremental change  Build your culture Signal Charlie HF/SMS Seminar

23. In the end... Whenever we talk about a pilot who has been killed in a flying accident, we should all keep one thing in mind. They made a judgment. They believed in it so strongly that they knowingly bet their life on it. That their judgment was faulty is a tragedy… Every engineer, flight instructor, supervisor, doctor, and contemporary who ever spoke to them had the opportunity to influence their judgment, so a little bit of all of us goes with every pilot we lose. Scott Shappell Signal Charlie HF/SMS Seminar