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NAVICP’s Desired Outcomes

NAVICP’s Desired Outcomes. NAVICP Customer Outcomes Provide Outstanding Customer Support Reduce number of Backorders by 20% and age to < 365 days Be a demanding customer Increase Supply Material Availability (SMA) to 85% Reduce Repair Turn-Around Time (RTAT) by a minimum of 10%

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NAVICP’s Desired Outcomes

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  1. NAVICP’s Desired Outcomes • NAVICP Customer Outcomes • Provide Outstanding Customer Support • Reduce number of Backorders by 20% and age to < 365 days • Be a demanding customer • Increase Supply Material Availability (SMA) to 85% • Reduce Repair Turn-Around Time (RTAT) by a minimum of 10% • Pursue Strategic Contracts • Increase Obligations ($M) for Performance Based Log (PBL) contracts by 10%

  2. NAVICP Desired Outcomes • DCMA’s Corresponding Lines of Service • Reduce Backorders: APSS, ACO, Financial, Engineering, Delivery Mgt, QA • Increase SMA: APSS, ACO, Financial, Engineering, Delivery Mgt, QA • Improve RTAT: ACO, Delivery Mgt, QA • Increase Use of PBLs: APSS, ACO, Engineering, QA, Small Business • DCMA Support Strategies • Reduced Backorders: Delivery Mgt - Give increased attention to specified items • Increased SMA: Delivery Mgt - Increase use of predictive analysis • Improved RTAT: Contract Mgt - Reduce RTAT via innovative process improvements • Increased use of PBLs: All functions - Accept additional delegations under ALPHA process

  3. NAVICP Top 30 Suppliers

  4. NAVICP’s Performance Metrics • NAVICP Supplier Metrics • On-Time Delivery/Delinquency Rates • % Delinquent contracts & CLINS, On-Time Delivery • Repair Turn Around Time • Average repair turn around time & # units repaired/Age & # days of work in process • Stock in Transit • Quantity & dollar amount unmatched • Backorders • Average age & number by type & priority • Supply Material Availability • % of requisitions filled upon receipt (goal – 85%) / # of requisitions filled • Performance Based Logistics Availability • % of requisitions filled within the contract parameters

  5. NAVICP’s Performance Metrics • Logistics Response Time • Average number of days of total processing time • Undefinitized Contractual Actions • # of actions & $ value / # of days and number overage (goal 180 days or less) • Spares Proposal Time • Average # of days • Small Business Goals • Actuals vs. Comprehensive Plans • NAVICP Internal Metrics • Contract Closeout • % of contracts closed out on time / % of overage contracts

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