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Competitive regions - Shaping Best Practice Sheffield 9 and 10 October 2003

Information Society OULU Katriina Puhakka Director of Development. Competitive regions - Shaping Best Practice Sheffield 9 and 10 October 2003. • A rapidly developing centre of growth in northern Europe • Centre of education in northern Finland

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Competitive regions - Shaping Best Practice Sheffield 9 and 10 October 2003

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  1. Information Society OULUKatriina PuhakkaDirector of Development Competitive regions- Shaping Best PracticeSheffield 9 and 10 October 2003

  2. • A rapidly developing centre of growth in northern Europe • Centre of education in northern Finland • 6th largest city in Finland, with 125,000 inhabitants •  University of Oulu (15,350 students), Oulu Polytechnic (7,300 students), vocational institutes (about 6,000 students) • About 6,000 firms, average net growth 150 enterprises/year • The Silicon Valley of the North, location to Scandinavia’s oldest technology park • 12,000 jobs in the high-tech sector • Easily accessible

  3. Population in Oulu and City Region, 1980 -2020

  4. Oulu vision • Oulu and the surrounding region are in the centre of development of expertise and business in Northern Europe • Oulu is a successful, magnetic and economically sound city • Oulu is a good place to live in and has the most developed services in Finland, arising from the needs of its residents • Oulu is a cooperative, nationally and internationally strong, influential city

  5. Wellness- technology Content production and media Bio -technology Environment Information- technology Programme agreements Objective 2 programme BUSINESS DEVELOPMENT PROGRAMME LOGISTICS- PROGRAMME Oulu Growth Agreement - Clusters

  6. Information Society Oulu Business companies University Northern Finland Polytechnics Oulu region Vocational institutes The Association of Finnish Local and Regional Authorities, various Ministries Council of Oulu Region, Employment and Economic Development Centre, Partner cities

  7. Objectives • Promote the Oulu information society development • Utilize new technology in services offered by the city • Provide diverse services for residents of Oulu, regardless of time, place or medium • Renew service processes and structures • Produce added value to organisation of city and customers

  8. Network services • Starting point: to unify all the forms and make them available in digital form • Many-layered chain of decision making; network decreases bureaucracy • Benefits of rationalisation: improves internal activity and helps improving the processes • Challenges: changing the working processes , exploiting existing communications systems, co-operation between officials, electrical personal ID and signature

  9. Mobile services • Octopus-project enables developing and testing of mobile services • Challenges: users have old mobile phones, mobile payments, marketing and easy use of mobile services, operator charges / cash flows

  10. Concrete examples • Mobile fishing permit, mobile tickets to swimming halls and theatre productions • Mobile tool in the care of the elderly • Mobile- and network services of libraries

  11. Concrete examples • Mobile fitness hall reservations • Mobile information service system for young people (coming events on a distribution list) • Mobile information system for water temperature at swimming places • Reducing health care centre appointments made by phone

  12. Budgets and resources 2002 - 2004 • Coordination-project • 2 people, budget 467 031 € • Network services • 2 people + 1 trainee, 859 369 € • Oulu Smart City Card (1997- onwards) • 2 people • Mobile services

  13. Transportation for the elderly and the handicapped Spare time Library October 2000 October 2000 April 2001 Catering services October 2000 February 2001 Access controll September 2000 2003 Taxi Staff card June 2000 2001 2002 Summer 2000 June 2000 September 2000 Electric forms using PKI Banking services, on banks card Card loading point Public phone, on banks card Congress, Oulu City card application set, Oct. 2000

  14. Future challenges • Descriptions and further development of service processes • Compatibility of registers • Electrical ID and signature • Smooth service chains • Compatibility of regional services • Improving the capacity of the personnel of the city and the residents to utilize information technology • Developing Intranet in the City organisation

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