ShattucK International House ALL HOUSE MEETING 2013 - 2014

1. ShattucK International HouseALL HOUSE MEETING 2013 - 2014 EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

2. Emergency Telephone Numbers: Boston Police 911 Medical Emergency 911 Harvard University Police 617 432 1212 Poison Information 617 432 2120 Suicide Prevention Center 617 247 0220 HSPH Operations Office 617 432 1152 HU Control Center, Cambridge 617 495 5560 These numbers are in your Shattuck House Guide. If you did not receive a Shattuck House Guide, please pick one up at the sign-in table. We are also requesting the Emergency Contact Form to be filled out at this time. Emergency information EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

3. EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION HSPH Operations Campus Services (FMO) – Alex J. Machaiek Custodial (FMO) – Raul Andino On-site Maintenance Technician – Mickey Banks Shattuck House Security Security Supervisor – Craig Holzendorf cholzend@hsph.harvard.edu STAFF Information

4. The mission of the Harvard University Police Department is to maintain a safe and secure campus by providing quality policing in partnership with the community. The HUPD wants to remind students, faculty, and staff that safety and security is a shared responsibility. Life Safety Emergencies: 911 Urgent Cambridge: 617 495 1212 Urgent Longwood: 617 432 1212 Business: 617 495 1215 Harvard University Police Department 1033 Massachusetts Avenue 6th Floor Cambridge, MA 02138 University police (HUPD) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

5. Pre-Emergency Planning Review Building Evacuation Maps Every unit has a map on the back of the main door Every floor has a map by in the common corridors Do not use elevators for evacuation Know Your Meeting Sites 189 Park Drive, in front of the Playground on Park Drive Know What To Do In The Event Of An Emergency Evacuation R.A.C.E. - Relocate, Activate, Contain, and Exvacuate Escape Tips During An Evacuation On Going Community Responsibilities A Quick Note On Gas Stoves EHS / FIRE SAFETY EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

6. Shattuck House Security Security Supervisor – Craig Holzendorf cholzend@hsph.harvard.edu Security is provided on site, 24 / 7. Rounds are done to ensure a safe environment. Please follow all instructions given to you by security. If your ID is not working properly, security can, once verified, phone in your ID to LMA to be activated for Shattuck House. Alternatively, this can also be done at the ID Office in Kresge. If you have a large parcel, you may ask security to open the security office up for you, to allow you to retrieve your package. There is a $50 fee for new keys. You are allowed one key for yourself, and another for your spouse / partner / significant other. (One bedrooms only) In the event of a lockout, please visit security. ONSITE SECURITY EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

7. Some general tips for safety concerns within the building: Please do not leave your apartment unlocked Use the deadbolt for added protection Do not lend your keys and/or HUID out to others Please keep your keys and HUID on you at all times Do not prop open doors Do not leave personal items in corridors A Spyglass is provided in the door of every unit Do not let strangers into the building Familiarize yourself will the location of all alarms Please report any safety concerns to Shattuck security Safety Tips EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

8. For all urgent work requests (water leaks, gas leaks, etc…), call Operations: 617 432 1152 For all building operations requests, such as plumbing, appliances, and physical building concerns, please submit an online work order: Shattuck House Work Order (Monday – Friday) A link to the form can be found on the Shattuck Website: http://www.hsph.harvard.edu/housing/shattuck-house/ Be sure to indicate Shattuck House and the apt. number on the form. Your request will be addressed based on current priorities. Green tags will be left on the door after every visit. Service Request EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

9. For all computer related requests, such as printer, computer, and wireless services, please contact HSPH IT Helpdesk. helpdesk@hsph.harvard.edu 617 432 HELP (4357) Residential unit IT: Please stop by the HSPH IT HelpDesk (located in Kresge, LL-16) to pick up a free network cable to connect your PC to the jack. HSPH IT currently has five foot cables. All connections in residential units are wired only. Any unauthorized wireless network will be remotely disconnected by HUIT / HSPH IT. Wireless Internet is provided to all residents in common ground floor areas. IT Information (hsph it) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

10. Shattuck Computer Lab: • The Computer Room is open 24 hours/day. If the door is shut and locked, your apartment key will unlock the door. • As a courtesy to fellow residents, please limit your computer lab usage to two hours during busy times. If no one is waiting to use the computer, you may stay on as long as you need to. • Shattuck computers are for the use of Shattuck International House student residents. Spouses and children are not permitted to use the Computer Room. Non-residents are not allowed use Shattuck computers. • No food is allowed in the Shattuck Computer Room. IT Information (hsph it) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

11. Shattuck Computer Lab Printing: The printer is currently connected to the university-wide Pharos network. Using your Harvard ID card Crimson Cash (the thin strip on your card) for printing so you will never run out of printing credits, even after hours or on weekends. Funds can be added to your crimson cash account by visiting http://cash.harvard.edu/ or by using the Crimson Cash station located by the vending machines next to the cafeteria. Please send all questions regarding printing to icf@hsph.harvard.edu. IT Information (hsph it) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

12. Shattuck House is a 2013 Energy Star Rated Facility To be certified as ENERGY STAR, a building must meet strict energy performance standards set by EPA. To be eligible for ENERGY STAR certification, a building must earn an ENERGY STAR score of 75 or higher, indicating that it performs better than at least 75 percent of similar buildings nationwide. Harvard’s Office for Sustainability: www.green.harvard.edu General Tips: Please use CFL or LED light bulbs only. Turn off lights when not in use, or out of the room Keep temperatures at a reasonable level Enable power management on computer Wash clothes in cold water Recycling bins are located in the exercise room, Ground Floor, 207 CONSERVATION efforts EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

13. Trash must be disposed in the dumpster located behind the building. Disposal is strictly enforced by the City of Boston. Please keep the dumpsters locked. Trash cannot be left outside of the dumpsters. If both dumpsters are full, please let Operations know ASAP at: operations@hsph.harvard.edu 617 432 1152 Dumpsters are scheduled to be emptied on Mondays and Fridays. TRASH POLICY EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

14. Recycling bins are located in the exercise room, Ground Floor, 207. There are also small bins located by the security desk. We recycle paper, cardboard, bottles, cans, some plastic containers (e.g. milk jugs), and batteries. Please check the examples posted near the recycling bins for more information on what can and cannot be recycled. Make sure all food containers are thoroughly cleaned before recycling. Though we are not able to recycle plastic bags, the Shaw’s on the corner of Boylston Street and Park Drive does. You can take the bags there, and drop them in the bin located at the front of the store, near the cashiers. Bottles can also be recycled at Shaw’s for the indicated refund. RECYCLING POLICY EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

15. Please report all pest sightings to Operations via the Shattuck Work Order Form. A link to the form can be found on the Shattuck Website: http://www.hsph.harvard.edu/housing/shattuck-house/ As you set up your apartment, we strongly recommend that you do not purchase a used mattress, sleeping futon or sofa (including sleeping sofas). These items are some of the most common ways that bedbugs are dispersed. Please allow pest control to take care of all pest issues. No unauthorized personal use of pesticides is allowed (e.g. Raid) Pest Control EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

16. Our storage room is located in the basement of building 2, across from the Men’s Restroom. Your room key will open the door. All units are assigned a bin. For shared units, there is alternating A and B bins. Storage is only available for the duration of your lease. All items arestored at owner’s risk. Items left in storage after termination of your lease will be donated to charity or disposed of. Please note, items cannot be left outside of the storage unit. To avoid confusion, please label all items in the storage box. Other resources for storage can be found in the Shattuck House Guide. Common Storage EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

17. Please make sure to update your mailbox tag with your name, on both the front and back sides of the mailbox tag. Labeling on the backside of the tag will enable postal workers to quickly identify your unit when the mailbox is opened. Packages addressed to 199, 203, and 207 Park Drive will arrive at the Shattuck mailroom. Large packages are signed for by security when possible and stored in the security office. Please check for and retrieve your package promptly. The nearest full service post office is located at: 11 Deerfield Street Boston, MA 02215 (617) 437-1113 MAIL / PACKAGES EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

18. For guests in singleunits, please contact Operations at: operations@hsph.harvard.edu For guests in sharedunits, please contact OSA at: STUDENTAFFAIRS@hsph.harvard.edu To maintain security protocol, all guests must have a temporary ID. All guest visits must be arranged at least a week in advance. Guests must turn in the temporary ID and loaner key at departure. Single units are allowed a guest for two weeks max. Shared unitsare allowed a guest for one week max. (with OSA approval) Guest Policy EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

19. Office of Student Affairs Director – Andy Eisenmann aeisenma@hsph.harvard.edu Assistant Director – Leah Kane leah_kane@harvard.edu Program Assistant – Meghan Gerrity mgerrity@hsph.harvard.edu The Office of Student Affairs handles student issues. If you have a student issue, and it cannot be resolved via RCA intervention, the issue will be forwarded over to the Office of Student Affairs. The OSA assists students with disabilities, works closely with officers of the student government, administers the MBTA discount pass program, assigns lockers and serves as an information source for students. Student Affairs (OSA) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

20. University Health Services is provided for all Harvard Students For all ambulatory care, please call 911 For office hours care, please visit: Longwood Campus, Vanderbilt Hall 275 Longwood Ave, Boston, 617-432-1370 For after-hours urgent care: Holyoke Center, Harvard Square 75 Mt. Auburn Street, Cambridge, 617-495-5711 Harvard University Health Services (HUHS) is a multi-specialty medical practice. Services include adult and pediatric primary care; medical and surgical sub-specialties; urgent care 24-hours a day/365 days a year; an on-site Quest Laboratory; state-of-the-art digital mammography and radiology services; a physical therapy center; pharmacy, vision, and dental care clinics; and the Center for Wellness. Information Desk: 617-495-5711 Health Services (UHS) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

21. Residential Community Advisors Room 112 Wen xiew06@gmail.com Xie Room 244 Kafui keg567@mail.harvard.edu Adjaye-Gbewonyo Room 326 Allyson amorton@fas.harvard.edu Morton Room 341 Raphael Edem rka281@mail.harvard.edu Arku Resident Community Advisors (RCA) are available between 3pm and 7am. They can be contacted at: 617 283 4319 Resident advisors (rca) EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

22. Any Questions? Feel free to ask. If you think of any general questions not addressed during the Q / A, please send an email to Operations@hsph.harvard.edu Thanks Everyone. Q / A SESSION EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION