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PHAR 746 Pharmacy Management. Stacy Ramirez, Pharm.D. Clinical Assistant Professor Department of Pharmacy Practice. Operations. Understand how your physical plant affects operations Explore the concept of workflow Examine technological options designed to improve operations. Physical Plant.
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PHAR 746Pharmacy Management Stacy Ramirez, Pharm.D. Clinical Assistant Professor Department of Pharmacy Practice
Operations • Understand how your physical plant affects operations • Explore the concept of workflow • Examine technological options designed to improve operations
Physical Plant • Hospital • Central • Satellite • Floor locations
Physical Plant • Community • Chain • Independent • Areas for other services
Physical Plant • Mail Order • Warehouse • Managed Care • Office • Phone
Workflow • Definition: A process designed to produce a product and/or service • Comprised of “widgets”
Workflow • Improved efficiency • Increased safety • Quality of life • Reduced overhead • Time for patient care services
Technology • Hospital • IV Preparation • Unit dose preparation
Technology • Counting machines • By unit • By weight • Barcode scanning • Interface with computer
Technology • Robotics • Can count, fill, label, cap, auxillary labels • Holds 50-200 drugs • Up to 150 scripts per hour • 100% Accuracy**
Technology • Remote dispensing • Telepharmacy • Bedside dispensing • Nurse access • ATM-type refill access in community setting
Technology • Barcoding • Filling • Dispensing • Administration
Technology • Computerized physician order entry (CPOE) • Hospital • Community
Technology • E-prescribing • E-refills
Technology • Clinical services documentation • MTM • Billing • Intervention documentation • Communication with other providers
Technology/Courses • MTM • Community-based programs • Framework • Getting started • Software APhA/NACDS Medication Therapy Management Implementation Course