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Chapter 11

Chapter 11. Create the Knowledge Management Blueprint. How to produce new knowledge. integration of TK knowledge Integration across traditional boundaries. Idea. Solution. Refined Idea. usable Idea. KM system subcomponents. Part 1. Repositories Part 2. Collaborative platforms

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Chapter 11

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  1. Chapter 11 Create the Knowledge Management Blueprint

  2. How to produce new knowledge. integration of TK knowledge Integration across traditional boundaries Idea Solution Refined Idea usable Idea Knowledge Management

  3. KM system subcomponents Part 1. Repositories Part 2. Collaborative platforms Part 3. Networks Part 4. Culture Knowledge Management

  4. Integrating multiple knowledge repositories Casual K Declarative K Procedural K concept definition assumption process sequence of events or activities Context informal information Video clip notes conversation Part 1. Repositories Knowledge Management

  5. Collaborative Filtering Active filtering (Users manually define filters) Automated filtering (Statistical algorithm) Part 2. Collaborative platforms Knowledge Management

  6. Knowledge Management Application Functionality capture explicit knowledge sharing tacit knowledge Part 2. Collaborative platforms Knowledge Management

  7. Knowledge Flow Model • Centrifugal (การพิมพ์หนังสือ) (กระจายออกจากตรงกลาง โดยผู้สร้างความรู้อยู่ตรงกลางกระจายสู่ผู้ใช้ความรู้ทุกคน) • Knowledge Author ผู้สร้างความรู้ • Knowledge Consumer ผู้ใช้ความรู้ • Centripetal (Integrative KM Model) (นำความรู้เข้าสู่ตรงกลางของระบบ โดยผู้สร้างและผู้ใช้ความรู้อยู่ด้านนอก) Part 2. Collaborative platforms Knowledge Management

  8. Centrifugal Design Part 2. Collaborative platforms Knowledge Management

  9. Centripetal Design Part 2. Collaborative platforms Knowledge Management

  10. Knowledge Interaction Knowledge Management

  11. 7 layers KMArchitecture Part 3.Network Knowledge Management

  12. ArchitecturalComponents Part 3.Network Knowledge Management

  13. Overall Architecture Part 3.Network Knowledge Management

  14. Composite Enterprise Part 3.Network Knowledge Management

  15. Build or Buy Decision In-house development In-house development with consulting support Knowledge Management

  16. Build or Buy Decision Solution from consulting company Development by end users themselves Out-of-the-box solution Knowledge Management

  17. Build or Buy Decision Off-the-shelf solution Off-the-shelf solution integrated through an intranet Knowledge Management

  18. User Interface Consideration Knowledge Management

  19. Network oriented view of KM system Knowledge Management

  20. KM and IT architecture KMS IT Infrastructure Knowledge Management

  21. The end.

  22. Discussion Group Chapter 8 • 1. What is Knowledge in your company? • 2. Tagging attributed for your knowledge Content. (Activity, Domain, Form, Type, Product/Service, Time, Location) p.28-31. • 3. Define what are pull technology and push technology in your KM system. p. 7 Knowledge Management

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