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Housekeeping

Housekeeping. Timing of morning and lunch breaks Access to food and drinks Access to toilets Please leave as needed – you do not have to wait for breaks Fire alarms and emergency procedures. 1A. Ground rules.

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Housekeeping

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  1. Housekeeping • Timing of morning and lunch breaks • Access to food and drinks • Access to toilets • Please leave as needed – you do not have to wait for breaks • Fire alarms and emergency procedures 1A

  2. Ground rules • Throughout the training we will share personal experiences of using health and social services and any user involvement we have done – both positives and negatives • This information may be from people in the group or speakers who join us during the training • As a group we must agree that every experience shared within the room is treated with respect and sensitivity • All personal information shared should be kept confidential and not discussed with people who are not part of the training • What else do you think should be part of our ground rules so this is a safe and positive place for everyone? 3A

  3. Core 1: Unit 1 – User involvement in health and social services • Part A: Language in user involvement • Users, carers and the public - who do we mean? • Part B: What is user involvement? Why is it important? • What is user involvement? • Why is user involvement important? 4A

  4. Core 1: Unit 1 – User involvement in health and social services • Part C: Views about user involvement • Whose view do you represent? • What have I done and what do I bring to user involvement? • Part D: Health and social services • Health & Social Services in the Department of Health • What are health and social services doing to support user involvement? 4B

  5. Core 2: Unit 2 – What does user involvement mean for me? • Part A: Personal experiences of user involvement • Personal experiences of services: How have they influenced me? • Part B: Learning from others • Staff and user consultant experiences of user involvement 4C

  6. Core 2: Unit 2 – What does user involvement mean for me? • Part C: Practical issues in user involvement • Expectations for support • Strategies for success • Part D: Problems and benefits in user involvement • Coping with criticism as a user consultant • Benefits and problems in user involvement 4D

  7. Core 3: Unit 3 – Feeling empowered in user involvement • Part A: Power and empowerment in user involvement • Power and empowerment in user involvement • Part B: Responsibilities in user involvement • Accountability – everybody’s business 4E

  8. Core 3: Unit 3 – Feeling empowered in user involvement • Part C: Advocacy and user involvement • Speaking up – doing advocacy work • Part D: User involvement approaches • User involvement approaches 4F

  9. Theme 1: Unit 4 – Involvement in service planning and improvement • Part A: What is service planning and improvement? • Service planning and service improvement: What is it? What is its purpose? • Opportunities for user involvement in service planning and improvement • Why have user involvement in service planning and improvement? • Part B: Learning from examples of service planning and improvement • Examples of user involvement in service planning and improvement • What could user involvement in service planning and improvement mean for you? 4G

  10. Theme 1: Unit 4 – Involvement in service planning and improvement • Part C: Involvement in audit • What happens in audit? • Examples of user involvement in audit • What could user involvement in audit mean for you? • Part C: Preparing for user involvement in service planning and improvement • Top tips for positive user involvement in service planning and improvement • Getting ready for user involvement 4H

  11. Theme 2: Unit 5 – Involvement in research and development • Part A: What is research and development? • Research and development: What is it? What is its purpose? • The research and development cycle • Different types of research • Research governance • Why have user involvement in research and development? 4I

  12. Theme 2: Unit 5 – Involvement in research and development • Part B: Consulting about research • What does consulting about research mean? • Examples of user involvement in consulting about research • What could user involvement in consulting about research mean for you? • Part C: Commissioning research • What does commissioning research mean? • Examples of user involvement in commissioning research • What could user involvement in commissioning research mean for you? 4J

  13. Theme 2: Unit 5 – Involvement in research and development • Part D: Doing research • What does doing research mean? • Being a researcher • Examples of user involvement in doing research • What could user involvement in doing research mean for you? • Part E: Managing research • What does managing research mean? • Examples of user involvement in managing research • What could user involvement in managing research mean for you? 4K

  14. Theme 2: Unit 5 – Involvement in research and development • Part F: Disseminating research • What does disseminating research mean? • Examples of user involvement in disseminating research • What could user involvement in disseminating research mean for you? • Part G: Evaluating research • What does evaluating research mean? • Examples of user involvement in evaluating research • What could user involvement in evaluating research mean for you? 4L

  15. Theme 2: Unit 5 – Involvement in research and development • Part H:Preparing for user involvement in research and development • Top tips for positive user involvement in research and development • Getting ready for user involvement 4M

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