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History What i t is How we use it What’s Next

History What i t is How we use it What’s Next. Business Intelligence i s Decision Support & Executive Information Management. Enabling the Business of Government Through Technology. What is B.I. Decision Support & Executive Information Management.

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History What i t is How we use it What’s Next

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  1. History What it isHow we use itWhat’s Next Business Intelligence is Decision Support & Executive Information Management Enabling the Business of Government Through Technology

  2. What is B.I.Decision Support & Executive Information Management Ability to aggregate data to give it “PURPOSE and RELAVENCE” from Multiple Business systems, and Multiple Information databases, for Multiple reporting systems that are both Dynamic and Accurate. Results in single source of truth for Key Result Measures so that the City has the kind of information needed to “run the place”

  3. History Had it’s origins in a need for Performance Based Budgeting to ensure we were spending taxpayer dollars for the right public purpose according to the right priority and monitoring how well. Aligns Council Priorities, City services and Department’s “Lines of Business” We Called it Performance Plus

  4. Diverse Data Sources • WPCF - SCADA, LIMS, etc., • Human Resources, Payroll, Purchasing, Billing, Asset Management • Public Safety, Fire, Detention, Courts and 911 Systems • Development Service Center and GIS Systems • Customer Relationship Management and • Everything else

  5. How we use it Business Decisions on: Staffing Budgeting Operational adjustment and continuous improvement Prioritization of services – to keep or discontinue Continuous Operations Monitoring Asking that next telling question Performance Plus Metrics Dynamically access information at your desks or in the field with Smartphones, iPads, and laptops.

  6. Daily Operations This Fire dashboard helps the chiefs monitor battalions and stations on how fast a unit can get the call and then leave the station, true ‘Out of the Barn’ timing, real time. This is refreshed daily at 7:30am so each station rotation knows where they stand as they focus on public safety.

  7. Performance Plus Measures Tracks citizen requests for service: Traffic lights out, traffic calming, neighborhood code enforcement issues, etc. Statistics by ward or citywide.

  8. City Score Card

  9. Future Plans • Provide Information to staff and citizens • Dynamically Mine, Manage and Manipulate • Info on the Go --- • Smartphones, iPads, Laptops • Transparency in Government • Social, e-Discovery, Open Data, Operations

  10. Transparency in Government

  11. Business Intelligence Dynamic Decision & Operational Support Transparent Nevada Enabling the Business of Government Through Technology

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