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RSTLM—Tools to Strengthen Market Center Leadership

RSTLM—Tools to Strengthen Market Center Leadership. Georgia Alpizar. Presenter. Georgia Alpizar Regional Director—North Florida. Please complete an evaluation form found in the back of your program guide. RSTLM: Tools to Strengthen Market Center Leadership. Why You Are Here.

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RSTLM—Tools to Strengthen Market Center Leadership

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  1. RSTLM—Tools to Strengthen Market Center Leadership

    Georgia Alpizar
  2. Presenter Georgia Alpizar Regional Director—North Florida RSTLM: Tools to Strengthen Market Center Leadership
  3. Please complete an evaluation form found in the back of your program guide. RSTLM:Tools to Strengthen Market Center Leadership RSTLM: Tools to Strengthen Market Center Leadership
  4. Why You Are Here RSTLM: Tools to Strengthen Market Center Leadership
  5. Recruit Select Tools RSTLM: Tools to Strengthen Market Center Leadership
  6. Assess Your Current Organization Target Outcomes: Gain a solid understanding of: Current organization structure Reporting dynamics Behavioral strengths Opportunities for growth and change RSTLM: Tools to Strengthen Market Center Leadership
  7. Assess Your Current Organization Tool: Drawing of Organizational Chart Market Center Operating Principal Investor Group TeamLeader MCA Reception RSTLM: Tools to Strengthen Market Center Leadership
  8. Assess Your Current Organization Tool: Drawing of Organizational Chart Millionaire Real Estate Agent Lead BuyerSpecialist Lead Listing Specialist Marketing &Admin Mgr BuyerSpecialist Mega Team TransactionCoordinator RSTLM: Tools to Strengthen Market Center Leadership
  9. Assess Your Current Organization Tool: Reddies, Greenies, Brownies 1 2 3 4 5 6 7 8 9 10 ------------------------------------------------|------------------------------------------------------------- Below Average AverageWell Above RSTLM: Tools to Strengthen Market Center Leadership
  10. Determine Job Requirements Target Outcomes: Define the qualities and specific traits this person will bring to your organization RSTLM: Tools to Strengthen Market Center Leadership
  11. Determine Job Requirements Tool: Job Profile Job standards Job requirements Behavioral requirements Job narrative Q: Where can I find these documents once I’m back at the office? A: On the Toolkit tab at kwu.kw.com/ recruitselect. RSTLM: Tools to Strengthen Market Center Leadership
  12. Determine Behavioral Requirements Tools: The AVA The DISC RSTLM: Tools to Strengthen Market Center Leadership
  13. Determine Behavioral Requirements The Job Activity Rating RSTLM: Tools to Strengthen Market Center Leadership
  14. Do the Screening Interview Target Outcomes: Consult with the candidates on DISC results Eliminate poor job match candidates Decide whether to continue with the candidate RSTLM: Tools to Strengthen Market Center Leadership
  15. Do the Screening Interview WEIGH Action Plan Tools: Job Description DISC Report Notes RSTLM: Tools to Strengthen Market Center Leadership
  16. Reference Check Target Outcomes: Verify information received Verify perceptions, feelings Get objective input Get additional information RSTLM: Tools to Strengthen Market Center Leadership
  17. Reference Check Tools: Candidate’s reference list form Reference check script and notes RSTLM: Tools to Strengthen Market Center Leadership
  18. Do the Comprehensive Interview Target Outcomes: Validate behavior Develop total understanding of the person Develop mutual trust and rapport Identify “hot buttons”—find out what they want RSTLM: Tools to Strengthen Market Center Leadership
  19. Do the Comprehensive Interview Tools: Judgment evaluation AVA report AVA laminate Comprehensive interview questions RSTLM: Tools to Strengthen Market Center Leadership
  20. Action Training Tools
  21. The First 100 Days Tool: Growth/Control Relationship Graph RSTLM: Tools to Strengthen Market Center Leadership
  22. 2. 1. 3. 7. Closed Loop Training 4. 6. 5. The First 100 Days Tool: Closed Loop Training Model RSTLM: Tools to Strengthen Market Center Leadership
  23. Identify Training Topics Target Outcomes: Identify scope of topics to be included in in personalized action training plan. RSTLM: Tools to Strengthen Market Center Leadership
  24. Identify Training Topics Tools: Key areas of accountability and key tasks Use these to identify training topics for your new team member RSTLM: Tools to Strengthen Market Center Leadership
  25. Identify Training and Milestone Tasks Target Outcomes: Prepare a plan of activities Sequence training topics in a custom/personalized 100 day program RSTLM: Tools to Strengthen Market Center Leadership
  26. Identify Training and Milestone Tasks Tools Identify training activities and key milestones to accomplish during the first 100 days RSTLM: Tools to Strengthen Market Center Leadership
  27. The KASH Talk Target Outcomes: Close the training loop Identify areas or growth/challenge for specific job competencies Identify how you can help enhance the learning experience Strengthen your relationship RSTLM: Tools to Strengthen Market Center Leadership
  28. The KASH Talk Tools: KASH Model Knowledge Attitudes and Beliefs Skills Habits RSTLM: Tools to Strengthen Market Center Leadership
  29. The KASH Talk Tools KASH worksheet Hold feedback sessions regularly using the KASH Worksheet RSTLM: Tools to Strengthen Market Center Leadership
  30. The 4-1-1 Session Target Outcomes: Review prior week's activities and progress toward goals Set next week’s goals and activities Consult with team member to close the loop Strengthen relationship RSTLM: Tools to Strengthen Market Center Leadership
  31. The 4-1-1 Session Tools: 4-1-1 Goal Worksheet RSTLM: Tools to Strengthen Market Center Leadership
  32. Red Light/Green Light Evaluation Target Outcome Evaluate team member's fit for the job Address concerns/stop (red light) or Reinforce/continue Action Training (green light) RSTLM: Tools to Strengthen Market Center Leadership
  33. Red Light/Green Light Evaluation Tools: Red Light/Green Light evaluation worksheet RSTLM: Tools to Strengthen Market Center Leadership
  34. Lead Motivate Tools
  35. Goals, Priorities, Strategies Target Outcomes: Specify the goals and priorities for your organization Bring focus to your leadership activities Reinforce/continue Action Training (green light) RSTLM: Tools to Strengthen Market Center Leadership
  36. Goals, Priorities, Strategies Tools: 1-3-5 RSTLM: Tools to Strengthen Market Center Leadership
  37. Monitor Critical Path Dials Target Outcomes: Complete the necessary actions to achieve pre-set objectives Qualitatively indicate how well activities are completed RSTLM: Tools to Strengthen Market Center Leadership
  38. Monitor Critical Path Dials Tools: Critical path dials worksheet Use the worksheet to set the dials for the roles you choose RSTLM: Tools to Strengthen Market Center Leadership
  39. Monitor Critical Path Dials Tools: Critical Path Over Time max 10 avg 8 min 6 Jan Feb Mar April May June July Aug Sept Oct Nov Dec RSTLM: Tools to Strengthen Market Center Leadership
  40. Quadrant View Target Outcomes: Objectively evaluate team Determine productivity and potential RSTLM: Tools to Strengthen Market Center Leadership
  41. High Potential,Low Productivity High Potential,High Productivity Low Potential,Low Productivity Low Potential,High Productivity Quadrant View Tools: Potential Productivity RSTLM: Tools to Strengthen Market Center Leadership
  42. Performance Wheel Target Outcomes: Construct an achievement team RSTLM: Tools to Strengthen Market Center Leadership
  43. Performance Wheel Tools: 10 Knowledge Authority 10 10 Attitudes Responsibility 10 10 Habits 10 Skills 10 RSTLM: Tools to Strengthen Market Center Leadership
  44. ID the Issue/Outcome Framing Target Outcomes: Uncover the real problem Put focus on solutions RSTLM: Tools to Strengthen Market Center Leadership
  45. ID the Issue/Outcome Framing Tool Tools: Excellent questions What do you think the real problem is? What do you want? When do you want it? How will you know that you have it? When you get what you want, what else in your life will improve? What resources do you have available to help you with this? Etc. RSTLM: Tools to Strengthen Market Center Leadership
  46. Putting the Tools to Use Where can I find these tools once I’m back at the office? On the Toolkit tab at kwu.kw.com/recruitselect kwu.kw.com/actiontrainingkwu.kw.com/lead/motivate RSTLM: Tools to Strengthen Market Center Leadership
  47. Downloads To download a free copy of this presentation, go to www.familyreunion.kw.com/downloads RSTLM: Tools to Strengthen Market Center Leadership
  48. Thank You! Please complete an evaluation form found in the back of your program guide. To download a free copy of this presentation, GO TO: www.familyreunion.kw.com/downloads
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