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Desktop Technical Services Checkout System COSC 2810 Johanna Callan Faroza Asghar

Desktop Technical Services Checkout System COSC 2810 Johanna Callan Faroza Asghar. Existing System. Desktop Technical Services rents out laptops and projectors to professors and faculty This equipment may be reserved ahead of time or may be requested by dropping by the office.

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Desktop Technical Services Checkout System COSC 2810 Johanna Callan Faroza Asghar

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  1. Desktop Technical ServicesCheckout SystemCOSC 2810Johanna Callan Faroza Asghar

  2. Existing System • Desktop Technical Services rents out laptops and projectors to professors and faculty • This equipment may be reserved ahead of time or may be requested by dropping by the office

  3. Existing Checkout Process • To check out, a form is filled out and placed in the ‘checked out’ bin • When equipment is returned, the form is signed by the renter and placed in the ‘checked in’ bin • Each time an item is returned, the stack of forms in the checked out bin must be sorted through by hand

  4. Existing System

  5. Problems of Existing System • For a technical services office, it seems a paper checkout system is out-of-date • It is tedious and time consuming searching through a stack of papers • Sometimes the form gets lost and cannot be found in the checkout bin • It’s easy to forget to have customer sign the form upon item return

  6. Proposed System • The new system will use an interactive graphical environment to providea user-friendly interface • Will make use of a database to store availability of items and their status

  7. Proposed System • New system would allow lab assistants to: • check in/out items • check item availability • hold reservations by name of renter • view calendar of reservations • look up rentals by item • look up rentals by name of renter • monitor current rentals

  8. DTS’ current team leader, Marc Pusateri, commented, “This new system would really improve our rental process. I would definitely recommend switching our current system to this one. ”

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