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What types of services do call center outsourcing offer?

Call center outsourcing has become a pre-requisite for business success. At Noida Exim Pvt. Ltd, we constantly improve standards and deliver top-notch customer services.<br>https://www.noidaexim.com/<br>

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What types of services do call center outsourcing offer?

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  1. What types of services do call center outsourcing offer? Call center outsourcing lets you access a range of services and at the same time allows you to integrate various customer service platforms like Live Chat and Email support. https://www.noidaexim.com/

  2. In most cases, call center outsourcing services can be classified into the following categories: • Inbound Call Center Services: When customers’ calls are received by agents, the process is called inbound call center services. Most common example of inbound call center processes are customer care and technical support. Inbound call center outsourcing offers the following set of services: • Customer Support • Inquiry Handling • Product Information • Call Answering • Helpdesk Outsourcing https://www.noidaexim.com/

  3. Outbound Call Center Services: When the calls are made by the agents to prospective clients or customers, the process is called outbound call center services. In such calls, agents serve as the voice of the brand and try to convince clients for business deals or take survey polls. Other common uses of outbound services are customer retention and appointment booking. Outbound call center outsourcing offers the following set of services: Information Verification Third Party Verification Lead Generation Customer Survey Telemarketing Services https://www.noidaexim.com/

  4. Contact us • E-26, E Block, Sector 63 Noida, Uttar Pradesh 201301 • Call us on : +91-9891504989 • E-mail us on : sales@noidaexim.com • https://www.noidaexim.com/ https://www.noidaexim.com/

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