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Campus Best Practices

Campus Best Practices. Vidar Faltinsen GEANT3 Task Leader UNINETT Toulouse, 22nd November 2011. Je suis désolé. 2. Je suis désolé, mais cette présentation se fera en anglais. Au moins, c’est mieux que le Norvégien ? . Les bonnes nouvelles. 3. Agenda. About UNINETT and Norway

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Campus Best Practices

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  1. Campus Best Practices Vidar Faltinsen GEANT3 Task Leader UNINETT Toulouse, 22nd November 2011

  2. Je suis désolé 2 Je suis désolé, mais cette présentation se fera en anglais. Au moins, c’est mieux que le Norvégien ? 

  3. Les bonnes nouvelles 3

  4. Agenda About UNINETT and Norway Introduction to GÉANT Campus Best Practices Our Challenge The Norwegian GigaCampus 2006-2009 Project Campus Best Practices Results Lessons Learned Future Work

  5. Norway in a nutshell ~5 mill inhabitants Scattered population Many mountains and fjords Shortest distance south to north: 1 752 km Approx. 3 days by car If we rotate Norway upside down the North Cape reaches Africa! Coastline of 25 148 km ~62% of the length of the equator 5

  6. Trondheim 6

  7. About UNINETT • Norwegian NREN • Legal entity • Owned by the Ministry of Education and Research • Non-profit organization • 100 employees • Tasks • Operate national research network • AAI services (FEIDE) • Top level DNS (.no) • Coordinate ICT in HE • Services • Campus infrastructure • Administrative systems • HPC 7

  8. The UNINETT research network Nationwide, high capacity (1-10 Gbps), open and resilient network. IPv6 and multicast enabled 15 + 5 year IRU agreement on dark fibre and wavelenghts More than 70 PoP Established hybrid network infrastructure between the four major university cities. 40 universities and university collages > 200 institutions 250.000 users Equipment on NREN level: Juniper, Cisco, (HP) Equipment at campus level: Cisco, HP, (Alcatel) 8

  9. GÉANT: 2009-2013 • 4 year project • 40 European countries • 93 million Euro funding from EC • Divided into 45 tasks • Objective • Enable research communities across Europe to transform the way they collaborate • Enhance networks and services • Fight the “digital divide” across Europe • www.geant.net 9

  10. Campus Best Practices- a task within GÉANT • Four countries: • Norway(UNINETT) • Finland (CSC/Funet) • The CzechRepublic(CESNET) • Serbia (AMRES) • 3.5 man years per year • Objective • Address key challenges for campus networks • Organise working groups • Provide best practices • Disseminate results across Europe 10

  11. The challenge • Thousands of universities across Europe… • Same ICT challenges (more or less) • Why repeat the same mistakes? • Why fall into the same pitfalls? • Spread your lessons learned! • Disseminate your best practices! • Picture courtesy DMSP 11

  12. But should universitiescompete or cooperate? Compete on students Cooperate on infrastructure 12

  13. Accelerating Change “We live in a moment of history where change is so speeded up that we begin to see the present only when it is already disappearing.” R.D. Laing 13

  14. An example of useful cooperation: eduroam • How do we set up eduroam? • Radio planning • Wireless controller setup • Security • Encryption (802.1X) • Radius setup • User database integration (AD/LDAP/other) • Certificates (CA) • Supporting smart phones / tablets • Monitoring • etc, etc • Can we learn from others? 14

  15. Provide and coordinatetopinternationallevelcampus IT infrastructures Internet UNINETT The NorwegianGigaCampus 2006 – 2009 Vision • Areas of focus: • Physical infrastructure • Campus networking • Wireless infrastructure • Network monitoring • Security • Real-time communications One HE community – manycampuses – commonsolutions 15

  16. Stakeholders • The Government • Showed responsibility • Provided initial funding • The NREN • Dedicated campus project team • Facilitator • Got happy customers • The Universities • Participates in working groups • Benefits from results 16

  17. Working methods • GigaCampus • field trip • Workshops and working groups • Best practice documents • Advise and support • National procurement processes 17

  18. Working groups • Provide an arena for people working with similar technical campus challenges • Present and discuss challenges and solutions • Technical updates with campus focus • Discuss best (and worst) practices • Input for Best Practice Documents 18

  19. National BPD Working group Draft Initial version Best practice documents Iteratewithin workinggroup National approval How are they produced? • Facilitated in working groups (mainly) • Active participation from NREN How are they approved? • Rough consensus in working groups • Open hearing period of 4 weeks • Approved by IT director at universities 19

  20. Physical Infrastructure Best Practices (6 documents) Common requirements for: Cabling (fibre and twisted pair) Data centers and network rooms Power supply (incl. UPS and generators) Ventilation and cooling Fire detection and distinction • All major universities have participated in the work • The requirements are coordinated with building owners and will be used in future building projects 20

  21. Recommended resilientcampus network design 21

  22. Recommendations for campus network monitoring • Deploy a set of tools • Open source works well • Integrate the tools Use one alarm system • Focus on robustness The monitor should always work • SNMPv3 is most secure v2c is ok with precautions 22

  23. NAVNetwork Administration Visualized Network management system developed by UNINETT and NTNU since1999. Key features Inventory information with topology  topology autodetected L3, L2, per vlan Status monitor with alarm system  sms and email alarms Client machine tracking IPv4 and IPv6 based on ARP and bridge table data Client machine detention Statistics and graphing Free software – GPLv2 Debianpackage Virtualappliance http://metanav.uninett.no/ http://metanav.uninett.no

  24. Recommended ICT securityarchitecture in Higer Education 24

  25. Recommended security policy Security is: • 80 % attitudes, knowledge, regulative measures • 20 % technology “Good IT security starts and ends with individuals, not with firewalls, antivirus or IDS systems. One rotten apple can destroy a whole box in no time, and an apple with the crumbling decay rapidly” Helge Skrivervik, myMAYDAY.com Best practice recommendation is based on ISO 27002 • Reduced to manageable level: from 100 -> 25 pages 25

  26. Back to the European scene… 26

  27. European support • EARNEST report on campus issues in 2008 • 52 recommendations – still relevant • “Strengthen the collaboration between National Research and Education Networking organisations and institutions to improve the deployment of key services: …..co-ordinate working groups, …..” 27

  28. EARNEST Report on Campus IssuesOn infrastructure and services • Set aggressive replacement policies for equipment with a maximum life expectancy of five years. • Adopt institution-wide specifications for networking infrastructure, including elements controlled by departments or faculties. • Ensure seamless end-to-end connectivity where a particular quality of service is required. • Provide support and training for performance optimisation, especially to the research community. 28

  29. EARNEST Report on Campus Issues On Security • Adopt security measures that are appropriate for the purpose and do not hinder the effective use of the network. • Establish an institution-wide security team with a high degree of independence. 29

  30. Campus Best PracticesWorking groups • Working groups in all countries • NREN facilitates • Local language • Joint culture • Six areas of focus: • Physical infrastructure • Campus networking • IPv6, ligthpaths • Wireless infrastructure • Network monitoring • Security • Real-time communications 30

  31. Best Practice DocumentsPublished in English • Campus Best Practice documents: • http://www.terena.org/campus-bp/ • (under Activities at terena.org) • (or google “Campus Best Practice”) • Currently 34 documents are translated to English and available • Announcements of new documents: • campus-bp-announcements@terena.org 31

  32. Dissemination • Our poster • Organizing workshops at the European level • Network monitoring • Real-time communications • IPv6 • More to come • Present papers at conferences • European conferences (TERENA, EUNIS, IEEE) • National conferences 32

  33. Lessons learned [1] • Community building takes time • Establish an inner core of contributors • but allow hang-arounds (open membership) • Challenging for the working group leader to enforce progress (volunteering) • Key experts are usually very busy and have no time to write… 33

  34. Lessons learned [2] • Initially the NREN should pick best practice topics. • Current challenges ! • Prepare draft documents in advance • Gives best discussions • Do not write textbooks • The meeting grounds are highly valuable • informal talks • discussions on related topics. 34

  35. Further work in Norway • Gigacampus 2006-2009 • Customer survey => 90% wanted continuation • => permanent campus activity • In addition a new initiative: eCampus 2011-2015 • coherent nation-wide campus infrastructure • support the lecturer • Initial focus area: • lecture recording • large-scale use of videoconferencing • mobile solutions 35

  36. Further work in GÉANT • Continue to create Best Practice Documents • Examples: • 802.1X in wired networks (supporting Information Security) • Multicasting on campus (supporting more distributed lectures) • The legal aspects of wireless networks • IPv6 security in the local network • Network Security Monitoring and Behavior Analysis • Organise more European level workshops • Network Monitoring in Brno in April 2012 • Organise training courses • Meeting with other NRENs • Share experiences • How to organise a campus program 36

  37. Follow the Campus Best Practice 6 step Staircase Assist implementations on campus 6 Active counselling on campus 5 Common national procurements 4 Make own national best practices 3 37 Working groups discuss best practices 2 Workshops to share experiences 1

  38. More information / Contact GEANT3 NA3 Task 4: Campus Best Practices • http://www.geant.net/About_GEANT/Campus_Best_Practice/ • http://www.terena.org/campus-bp/ • gn3campus@uninett.no Subscribe to announcements: • campus-bp-announcements@terena.org Please contact me • Vidar.Faltinsen@uninett.no Des questions? 38

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