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Make Customer Experience Merrier with Amazon Connect Salesforce Integration

Experience seamless customer interactions with Amazon Connect CTI Salesforce Integration. Seamlessly enhance customer experiences for improved KPIs and business growth. Discover the magic with Novelvox's CTI connectors!<br><br>For more information:<br>Blog Link: https://www.novelvox.com/blog/make-customer-experience-merrier-with-amazon-connect-salesforce-integration/<br>Email: marketing@novelvox.com<br>

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Make Customer Experience Merrier with Amazon Connect Salesforce Integration

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  1. Make Customer Experience Merrier with Amazon Connect SalesforceIntegration

  2. Amazon Connect Salesforce Integration A consolidated tool to enhance: Agent’s accessibility to customer data by integrating applications Improve customer’s experience Reduce average call handling time and boost productivity

  3. How Amazon Connect Salesforce Integration Benefits A Business Tailored CX With Amazon Connect Salesforce Integration, it becomes possible for agents to stay updated with the interaction history that aids in offering tailored services to customers. Unified Customer Experience Salesforce CTI Connector bridges the gap by linking the CRM with the telephony system. This integration eliminates the need for switching between screens to set up an adequate context for calls. Extensive Outreach Reaching out to more potential customers means increased revenue opportunities. The Amazon Connect integration with Salesforce helps expand outreach by automating routine tasks and reducing the average handling time.

  4. How Amazon Connect Salesforce Integration Benefits A Business Improved Lead Conversion For every business active in the marketplace, the sole aim is to churn leads and Amazon Connect integration with Salesforce can ensure lead management effectively. With customer information handy, agents can tailor the conversation to convert the lead into a sale opportunity. Click hereand find out how Salesforce CTI connector for Amazon Connect can uplift a business by streamlining its KPIs.

  5. Biggest Library of Cisco Finesse Ready Integration

  6. About NovelVox NovelVox is a leading contact center solution provider offering unparalleled value to Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect contact centers through advanced CX solutions ensuring the utmost level of customer satisfaction. The company offers seamlessly integrated and AI-powered solutions to upheave agent and customer experience. With over 300 deployments worldwide, the company provides unmatched and tailored support by modernizing customer service operations with its unified agent desktops, omnichannel solutions, AI-powered bots, wallboards, and much more.

  7. About NovelVox NovelVox is among the leading contact center solution provider in the world, having 5 global offices located in the United Kingdom, United States, United Arab Emirates, Kingdom of Saudi Arabia, and India. With more than a decade of hard work in providing best-in-class industry-specific solutions, we have made customers in 16+ countries with 150+ global deployments across many business verticals, including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail. NovelVox creates industry-specific Agent Desktops with further optimization option to enable agents to offer personalized experience. The solution results in having meaningful conversations with the customers or citizens. www.novelvox.com +1 9288645100 marketing@novelvox.com

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