Water Services Trust Fund The Urban Projects Concept (UPC)

1. Water Services Trust Fund The Urban Projects Concept (UPC) & Support Provided by the German Development Bank (KfW) Tuesday 18th June 2013 Eng. Jacqueline K. Musyoki (Mrs.), OGW Chief Executive Officer

2. Water Services Trust Fund (WSTF) WSTF-funded and designed prepaid yard tap in Nakuru

3. Mandate of the WSTF & Strategic Objectives • Mandate: To assist in financing the provision of water services in areas of Kenya without adequate water services • Strategic objectives of the WSTF: • To mobiliseresources nationally and internationally to enhance provision of water services • To develop and apply systems that ensure proper targeting, financing, implementation and sustainability of water and sanitation projects • To establish and nurture partnerships with stakeholders • To continuously strengthen the WSTF institutional capacity and enhance staff skills to ensure effective and efficient service delivery • To facilitate capacity building of agents to deliver on the provision of water services

4. About the Water Services Trust Fund (WSTF) • The WSTF has 3 main funding windows: • The urban window: UPC (Urban Projects Concept) • The rural window: CPC (Community Project Cycle) • The water resources window: WRUA Development Cycle (*) • Other key WSTF programmes: • The GoK-UNICEF-WASH Programme • Aid on Delivery (AoD) and Output-based Aid (OBA) • MTAP (Medium-Term ASAL Programme) (**) • WSTF works with the Water Services Board & Water Service Providers • ___________________________________________________________________________________________________ • (*) WRUA = Water Resources Users Association • (**) ASAL = Arid and Semi-Arid Lands

5. The Partners of the WSTF

6. The UPC Concept WSTF-funded public sanitation facility in Athi River

7. UPC Target Group – 8 Mio. Urban Residents

8. The UPC Process • The launch of the Call for Proposals by the WSTF • 2. Data collection & proposal preparation • Using the toolkit & the WSTF Procedures & Information Document • 3. Appraisal of the proposals & awarding • 6th Call; 154 proposals for water supply & public sanitation projects • Involving: Management, Board of Trustees & Development Partners

9. The UPC Process • 4. Project implementation • Using WSTF funds, Field Monitors, Project Task Team and Toolkit • Project operation • Emphasis on sustainable operation, gender equality and customer care • Project audits & evaluation

10. Support Provided by the WSTF • Forms of WSTF support : • Funding of awarded projects • Direct support provided by the UPC team, the CEO & other WSTF staff members • Services of the WSTF Field Monitors • Workshops for Water Services Boards and Water Service Providers • Data & progress monitoring through MajiData which covers 1,964 areas • Support to the Low Income units of WSP (a new activity) • Develop technical standards & coverage definition • Project implementation & operation approaches & procedures • Toolkits & the WSTF Procedures Document (Transparency)

11. Support Provided by the WSTF • Time-space advantages of the WSTF approach: • The WSTF has managed to establish a long-term relationship with its key partners - the WSPs. • By organising different types of (real) workshops the WSTF provides a forum that brings together WSS professional at different levels (e.g. feedback workshops). • Lessons learnt & best practices can be shared with all WSPs • Example: The procurement initiative • Slogan: “Putting work back into the workshop”

12. UPC Funding

13. Funding of UPC

14. UPC Funding Disbursement to WSTF

15. Summary on UPC Calls for Proposals (CfP)

16. UPC Primary Impact

17. Primary Impact:

18. UPC Projects Overview:

19. UPC Impact:

20. UPC Planned vs. Actual Beneficiaries: Planned Actual 1,373,079 1,022,305 5th Call 531,048 185,867 4th Call 186,425 180,832 261,439 261,439 3rd Call 2nd Call 242,857 242,857 1st Call 151,310 151,310

21. Water Supply Infrastructures: WSPs implementing WSTF-funded UPC Projects (1st – 3rdcall)

22. Water Supply Infrastructures:

23. Sanitation Infrastructures:

24. UPC Secondary Impact:

25. Secondary Impact of the WSTF/UPC Approach: • Area level • communities working together, capacity building • WSP level • more connections, development of capacities & local networks , exchanges with other WSPs • National level • development of national technical standards, coverage definition, database (MajiData), pro-poor focus in the sector

26. UPC Reporting: UPC Brochures Steering Committee UPC Documentaries WSTF Newsletter UPCCommissioning Aquapix Newspaper Articles WSTF webpage Stakeholder Meeting

27. WSTF Strengths and Challenges:

28. WSTF: Strenghts & Challenges: • Good cooperation between the Fund and its partners (WSP, WSB) • Good cooperation between WSTF/UPC, development partners and TA • Up-scaling but being in touch >> • Although the WSTF is funding a large number of urban projects the “distance” between WSTF staff and each project (Task Team, residents & kiosks) is relatively short • UPC is WSP & project oriented (MajiData, Field Monitors, regular project visits, meeting with WSP, workshops, etc.)

29. WSTF/UPC: Strenghts & Challenges: • Challenges at WSP and area level: • Project implementation: • Poor planning resulting in unsustainable operation • Poor quality of technical works • Procurement & VAT issues • Project operation: • Many WSPs still lack a genuine pro-poor focus & presence in the low income areas • Illegal connections • Poor O&M • Underutilised facilities

30. WSTF/UPC: Strenghts & Challenges: • The WSTF answer: • Support to Low Income Area Units of the WSPs (Nakuru, NCWSC) • Developing a decentralisation concept for WSPs (NCWSC) • Focus on procurement & VAT (NEW) • Focus on O&M & data collection • Involving residents in reporting (NEW)

31. WSTF/UPC: Strenghts & Challenges: • Challenges at WSTF level: • Some Field Monitors do not perform according to expectations • Communication is not always good …but improving • The team is small and has to combine “routine duties” with product development and WSTF activities & trainings • Delayed reporting! • Crowed and noisy office • Staff turnover

32. UPC Operations Monitoring Concept:

33. Operations Monitoring Concept AS BUILT AS USED AS PLANNED Financing Contract Inventory Tool OM Tool HOW? At Commissioning WHEN? At Award Level Every 6 Months UPC-IS WSPs

34. Operation of Infrastructures

35. Who are Operating the WSTF-funded Water Kiosks?

36. WSTF/UPC: Innovations

37. WSTF/UPC: Innovations • Hardware: • Redesigned kiosk (Customer-Aided design CuAD) • Public Sanitation Facility (PSF) • Bamboo kiosk • Improved prepaid meter • Prefabricated kiosk • Prefabricated UDDT • Software: • MajiData .. the pro-poor database • Coverage document • AquaPix 1, 2, 3 • Reporting by residents • Documentary made by residents • Water Source (to be updated) • WSP Decentralisation Concept

38. WSTF/UPC: Other Activities • Other activities: • UPC-IS • Mainstreaming HIV/AIDs • Articles • Filing & organisation of the archives • Corporate identity • Charity concept (NEW) • Give IT to Kids • Tools for donation • Participation in the Stockholm World Water Week • Supervising interns

39. Thank you!