130 likes | 237 Vues
2. Background. Work HistoryMinistry of Education 2002
E N D
1. Procurement Vendor Briefings
2. 2 Background
Work History
Ministry of Education 2002 2008
Ministry of Agriculture and Forestry 2008 now
Roles: Infrastructure Services Manager, Acting CIO, Management Consultant
Procurement Experience
Infrastructure
Hosting, Storage, PCs, Servers, Network equipment, Video Conferencing, Microsoft, LARs
Services
IT Services
Sector Collaboration
Schools Software
Schools Payroll
3. 3 MAF Information Management MAF Business
Three main customers Biosecurity, Policy, NZFSA
Border transactions dropping
Changes in Government environment policy
Translate to declining business
MAF IM
Microsoft shop some other Unix / Power Builder
2000 PCs, 250 Intel Servers, 15 Unix, 25 locations, 180 single user sites
Largely outsourced Service Providers, Unisys, Telstra, and Revera
Locked into existing commercial arrangements
Plans Going Forward
Optimise technology / streamline services / variablize cost structures
Work with current providers where possible
Embark on a transition journey
Position ourselves for take up of Cloud Computing 18 month timeframe
Planned Tenders
Panel Supply Contract Software Development Services
4. 4 Our Preferred Style Right Sourcing Outsource complete segments or silos
Set scope broadly
Clear accountability - Service Providers
Long term relationships
Services not product
5. 5 Cloud Computing What is it ?
Virtual Infrastructure
Consolidates, Servers, Storage, Hosting, Networking
Removes life cycle management, warranties, under uitilisation
Economies of scale
Suits us ?
Variabilise cost structure
Removes complexity No. of dimensions multi vendors, support, cost
Is it there yet ?
No - but see signs of it being established is maturing
We arent ready either..
Positioning ourselves to take advantage
6. 6 Cloud Computing - Considerations Government Wide Facility ?
Government Shared Network #2
Syndicated procurement
Future potential but possibly a long way off
Requirements
Demonstrable policy and process
Security
Performance / availability
Life cycle management
On shore
Sharing existing virtualised resources
Yes but not so easy
Facilitated by a vendor
7. 7 Procurement Process The process - Its not easy !
Plan, Plan, Plan
Develop the plan
Confirm resources
Prescriptive RFP
Dry run..
Sample contract
Short sharp snappy evaluation process
2 -3 weeks
The contract
How can vendors help ?
8. 8 Evaluation Criteria / Weightings Well thought through !
Commodity vs customised Service
Legitimate opportunity to influence outcome
Method
Product
Often it either complies or it doesnt
Value for benefits above or below requirements
Cost
Lowest Cost
X % off lowest cost loose marks
Weightings range from 15% - 75%
Service
Support capability, similar experience, spares, etc etc
What would the value of that be ?
Less work, quicker delivery, better level of support
9. 9 Term of Contract Longer rather than shorter but ..
Appropriate right of renewal
Exit clauses
Maintaining competitiveness over life of contract
Life Cycles x Number
Crystal Ball Gazing
Future Direction Industry / Vendors / products
Gartner and other commentators
10. 10 Dos Respect our decisions
Govt Guidelines / internal sign-offs / financial & technical constraints
Understand where we sit in the life cycle
Procurement renewals
Help us think about ways of working
Real life case studies
Similar agencies using product or services to add value
Examples of how to describe RFP requirements
Facilitate Cross Government Collaboration
Vendor Updates / User Forums
Sharing facilities
Put Your best foot forward during tenders
11. 11 Donts Perpetual bugging
Divide and Conquer
Government agencies all talk
Private conversations inside our organisations
Ignore the chain of command
Approach us during tender processes
Drag the chain on contract sign-off
12. 12 The Model Vendor Seen some very good examples
Best one Commodity
Engrained themselves into our business processes
Completed surveys across the country on our behalf
Compiled data, organised purchase schedules
Ran implementation project liaised direct with our staff
Monthly reporting / updates
Governance model
All done as a Value Add
13. 13 Thanks You Questions ?
Thoughts ?
Comments