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Setting the success criteria to evaluate project success

Setting the success criteria to evaluate project success. Tiina Lell 14.05.2014. Five main processes of project management. Initiating Planning Executing Monitoring C losing. Evaluation. IT projects statistics. How success is evaluated ?.

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Setting the success criteria to evaluate project success

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  1. Settingthe success criteria to evaluate project success Tiina Lell 14.05.2014

  2. Fivemainprocesses of projectmanagement • Initiating • Planning • Executing • Monitoring • Closing Evaluation

  3. IT projects statistics

  4. How success is evaluated? http://thecriticalpath.info/wp-content/uploads/2008/05/triple.png

  5. IT projects statistics

  6. Success isdifficulttodefine • Value for organization • Get what was asked • On time Sponsor User • Features of the product • Easy to use • Makes work easier •  • SUCCESS ProjectManager / Team • Product • On budget • On time

  7. Evaluationshould include both process and outcome criteria Process-related criteria: • Time: Did the project come in on schedule? • Cost: Did the project come in according to budget? • Product: Did the project result in a product of acceptable quality and meet other product-related specifications? Outcome-related criteria which were • Use: Were the project's resultingproducts/services used by its intended constituents? • Learning: Did the project increase stakeholder knowledge and better prepare the organization for future challenges? • Value: Did the project lead directly to the organization's improved efficiency or effectiveness? http://www2.commerce.virginia.edu/cmit/Research/MISQE%209-05.pdf

  8. Stakeholder Rankings & Ratings of Success Criteria for 15 projects http://www2.commerce.virginia.edu/cmit/Research/MISQE%209-05.pdf

  9. Setting the success criteria • Identify and agree what success means to all stakeholders at the beginning of project • Whendefined, writethem down, so everybody involved understands them similarly • Keep in mind is that success criteria should be simple and attainable • Regularly measure progress and performance against the success criteria

  10. Whybother? • To ensure that you meet your aims and objectives • To know if what you are doing works and is appropriate • Togiveinformation and input to run projects more effectively • Toincrease knowledge and improve skills of people involved in project

  11. Evidencefrom research • Data was gathered from 36 companies from Australia if and how they measure IT project success and their confidence in IT projects • The practices used to define and measure success were compared across groupings of self assessment rating • Companies that defined success beforehand and then measured results after, had greater confidence in IT project outcomes. • There was no one „best method“ for defining and measuring success. However: • Companies that did so, effectively used a balance of both project management success and business success criteria. • They agreed on the definition of success before a project and focused on the delivery of benefits to the company. Studyfound that the very act of defining and measuring IT project success contributed to success itself. http://www.sciencedirect.com/science/article/pii/S0263786308000835

  12. Conclusion • Projects can be successful on many levels, and a failure on one level does not instantly mean the failure of the entire project. • And regardless of the level of success or failure - analyzing every project createsbenefit in the form of learning.

  13. Thankyou!

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