620 likes | 790 Vues
CSR . Muraleedharan.V.R Lecturer,RTTC,TVM. What is CSR?. Customer Service Representative.System used for service creation and management.Billing information management .Front-end CSRs (managed by Sr.TOAs)and Back-end CSRs (managed by JTOs).All CSRs Termin
 
                
                E N D
1. Welcome 
2. CSR Muraleedharan.V.R                                        Lecturer,RTTC,TVM 
3. What is CSR? Customer Service Representative.
System used for service creation and management.
Billing information management .
Front-end CSRs (managed by Sr.TOAs)and   Back-end CSRs (managed by JTOs).
All CSRs Terminals are connected to the Remote Billing Servers through 2MBbps stream and a 2B+D link.