Airline Interview Tips

1. Airline Interview Tips Presenter: Leah Hetzel

2. Major Airline Pilot Hiring by Year (2000-Present) Source: http://fapa.aero/hiringhistorymonth.asp

3. Agenda • General Airline Interview Information • Interviewers • The Interview • Prep Courses • Helpful Resources • How to Prepare Today • Ways to Better Yourself

4. Airline Interviews • Types • Panel Interview • Technical Oral Examination • Written Knowledge Test • CRM Exercise • Simulator Examination • Psychological Evaluation/Test • Cognitive Test • Types of Questions • Introduction • TMAAT: “Tell me about a Time…” • WWYD: “What would you do if…” • Why this airline? • Strengths/weaknesses • Interviewer Techniques • Confrontational/Intimidating • Friendly/Casual • Mixed

5. Interviewer’s Point of View • How much do you enjoy flying? • What is your self motivation, productivity, initiative? • Do you perform well under pressure? • Your Learning Ability • “Past and present achievements and attitude will strongly influence your future successes.” • Overall Image

6. The Interview • Pilots and Monologs • Start Strong • WWYD • Negative Questions • Display Compatibility and Enthusiasm • Conclusion Irv Jasinski– “Interviewers like some candidates and they don’t like others. Why? They themselves don’t know why. They have a good feeling about some and can’t envision others being a captain for their airline. What causes them to feel this way? How are favorable and unfavorable impressions created?”

7. The Interview II: TMAAT • CRM • Conflict: with a superior and with a peer • Stress: • Atime you were stressed inside/outside flight deck • Had to deal with something that did not have a checklist • Emergency/malfunction • Mentorship: Mentor/mentee • Criticism • Time you went above and beyond • Error making and recovery • Bending or breaking the rules • Customer Service Story • Core Qualities: • - Safe, • - Legal, • - Efficient, • Compatible • Source: How to Land a Top Paying Airline Job - Rick Hogan

8. A Few Interview Prep Courses Aero Crew Solutions – Atlanta • Cost: Full Course (session, resume/application review) $399 • Why this company: “We teach you how to sell yourself using your own words” • In person vs online: one-on-one video or in Atlanta Cage Consulting – Denver • Cost: Complete prep $699, Pre-interview $499, By-the-hour $99/hour • Why this company: flexible, airline specific, “provide them with a service that works well for them” • In person vs online: one-on-one, phone/video/in-person Centerline Aviation – Chicago • Cost: Resume $149, applications $199, pre-interview $499, full valet $799 • Why this company: around 5-6 years, small operation, hand selected consultants, “stay away from canned answers, stay personal” • In person vs online: facetime/skype/ or in-person; no time limit but usually 2 sessions Emerald Coast Interview Consulting Cost: Audio Course $195.00, CRM Exercise Course $295.00, Pilot Interview Prep (Complete Package) $395.00 • Membership: video prep course; live and online seminar training sessions; one on one 1-1.5 hour top off

9. Highly Suggested Resources: • How to Land a Top Paying Airline Job – Rick Hogan • Checklist for Success – Cheryl A. Cage • The Complete Airline Interview Workbook – Sasha Robinson • Airline Pilot Interviews - Irv Jasinski • Everything Explained for the Professional Pilot - Richie Lengel • Encyclopedia of Technical Aviation – Gary Bristow • Ace the Technical Pilot Interview – Gary Bristow • The Turbine Pilot's Flight Manual – Greg Brown and Mark Holt • FAR/AIM • Aerodynamics for Naval Aviators • Mental Math for Pilots - Ronald D McElroy • Questions for the Airline Pilot Interviews – Kit Darby’s phone application

10. Start Preparing Today Build Up Resume Show Your Passion Volunteer Remember your first solo Think about your favorite airplane Your best landing in the airlines Analyze your mentors: positive attitude Women in Aviation local chapter Aviation Programs: Angle Flights, Young Eagles, Pilots for Kids, Pet Flights, Career Days, Elementary Schools, Ninety Nines Local organizations: non-aviation Take on additional duties and responsibilities whenever you can: -Pilot Mentors -Check Airmen/Ground Instructor -Make your own -Start something new! • Volunteer Activities in AirlineApps: • Employment – Misc. • Achievements and Awards

11. Better Yourself: • Be the pilot you want to convey in an interview • Note significant flights starting today • Write out your stories: make an outline for yourself • Buy a suit now; Keep logbook in order • Practice and record yourself • Practice your communication • Practice Body Language • STUDY! • Keep yourself and your skills up to date “Preparation reduces anxiety which improves performance”

12. Finishing Thoughts • “Always be yourself, effectively present what you have to offer – interviewers want to get to know you as much as they can in the limited time” • “Whatever tactic they employ, do not let it affect your presentation” • “Stay friendly, happy, personable, and positive no matter how negative and confrontational the line of questioning gets” • “If they find fault with something you said, take it with a smile, it is all part of the process” • “Key to surviving the experience: do not take anything personally” • “Interviews are win-lose, not pass-fail” – Paul Koziol • “I did everything I could to prepare for this interview; whatever happens, happens.”

13. Questions or Comments? Good Luck! • Waicleveland.com • Leahhetzel11@gmail.com