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Benchmarking in Local Government – A Welsh Perspective

Benchmarking in Local Government – A Welsh Perspective. Andrew Stephens Executive Director Local Government Data Unit ~Wales. Presentation covering…. LG Performance Improvement Framework in Wales Operational practice and the Data Unit’s role Challenges and issues Where next?. Context….

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Benchmarking in Local Government – A Welsh Perspective

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  1. Benchmarking in Local Government – A Welsh Perspective Andrew Stephens Executive Director Local Government Data Unit ~Wales

  2. Presentation covering….. • LG Performance Improvement Framework in Wales • Operational practice and the Data Unit’s role • Challenges and issues • Where next?

  3. Context….. • Devolved national government • 22 unitary local authorities (councils) • Authorities vary significantly • New Performance Improvement Framework

  4. Local Government Performance Improvement Framework in Wales Owned by Welsh Government Local Government Local Government National Strategic Indicators Holding local government to account Public Accountability Measures service improvement data Benchmarking

  5. Operational practice and the Data Unit’s role • Still evolving • Established ‘benchmarking clubs’ • Culture change • Data Unit’s role • Central support • Development of data sets (definitions etc) • Collation and dissemination/sharing • Value added analysis • Supporting use locally

  6. Benchmarking – a model • ‘Safe’ environment (including regulators?) • Review performance/benchmarking data • Understand any data issues • Examine ‘real’ differences in service performance • Agree actions for service improvement • On-going review

  7. Challenges and issues • Data quality • Culture • Public or not? • Role of the regulators • Beyond Wales

  8. Where next? • Further development of indicator/data sets • Encourage and support use - Culture - More value added analysis - New benchmarking hub • Frequency

  9. Andrew Stephens Local Government Data Unit ~ Wales Contact details: Andrew.stephens@dataunitwales.gov.uk Tel 0044 29 2090 9501

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