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The Sellafield Excellence Journey

Howard Cooper Head of Quality, Sellafield Ltd. The Sellafield Excellence Journey. Date: 2 nd November 2011. Excellence. What is Excellence to You? What is the last Excellent thing you did? What is the last Excellent thing you experienced?. Excellence. Customers Stakeholders Cost

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The Sellafield Excellence Journey

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  1. Howard Cooper Head of Quality, Sellafield Ltd The Sellafield Excellence Journey Date: 2nd November 2011

  2. Excellence • What is Excellence to You? • What is the last Excellent thing you did? • What is the last Excellent thing you experienced?

  3. Excellence • Customers • Stakeholders • Cost • Ethical / Sustainable • Function / Form • Scalability / Compatibility • Done Well (Low / No Waste) • Predictable / Repeatable • Improvement • One persons excellence is another persons anathema!

  4. Safety Environment Schedule Hazard Reduction Efficiency Future Employment Security Quality Cost Waste Minimisation Local Economy Energy / Nuclear Agenda Excellence at Sellafield

  5. Nuclear operations since 1946 Power Generation Fuel Manufacture Reprocessing Waste Management High Hazard Facilities Ageing plants Design Construction Fabrication Commissioning Operations POCO Decommissioning Demolition Functional Activities Overview of Sellafield

  6. Examples of Excellence • Clean site to Pu Delivery in 6 years • First Commercial Nuclear Power Station • AGR demonstration facility • Reprocessing plant operations • Discharge reduction to < 1% of peak levels • Certification to ISO 9001 & 14001 standards

  7. INTERNAL Windscale Fire Beach Incident MDF Data Falsification Feed Clarification Cell EXTERNAL Three Mile Island Chernobyl Tokai Mura 7/7 Fukushima Significant Events

  8. Previous Site Programmes • Quality Circles • TQM • World Class Performance • Team Inspection Response

  9. Local Programmes • Scope • Customer / Stakeholder • Involvement • Measures • Right Tool • Incentive

  10. The Right Climate • Clear Vision • Customer Incentives • Stakeholder Convergence • Future Opportunities

  11. Appropriate Tools • Nuclear Model / SBIs • Fleet Call / Line of Site • ACEMAN • Measures and KPIs • External Capability • Leadership Programme • ICP Focus • Business Improvement Tools • Business Excellence Awards

  12. Challenges • Supply Chain • Personal Drivers / T&C misalignment • Process Inertia • Organisation Inertia • Risk Aversion

  13. Success Looks Like …. ? • Contract Extension • Funding Maintained • Acceleration against baseline • Savings against baseline • Successful New Build Programme • New Missions at Sellafield

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