Cisco Unity Connection 1.x Documentation

1. Cisco Unity Connection 1.x Documentation What you need to know

2. Connection Doc Set Differs Slightly from Cisco Unity Doc Set • Connection administration information and procedures have been broken into two guides — the Administration and Call Management Guide, and the User Moves, Adds, and Changes Guide. • Connection administration information is organized by task, rather than by pages in the administration interface. • Connection installation, upgrade, compatibility, requirements, and end-user documentation are consistent with Cisco Unity documentation.

3. Cisco Unity Connection Installation Guide Cisco Unity Connection Reconfiguration and Upgrade Guide Cisco Unity Connection Integration Guides for Various Phone Systems Cisco Unity Connection Administration and Call Management Guide Cisco Unity Connection User Moves, Adds, and Changes Guide Cisco Unity Connection User Setup Guide Cisco Unity Connection at a Glance for Optional Conversation 1 Cisco Unity Connection at a Glance for the Standard Conversation Cisco Unity Connection User Guide Connection Phone Menus and Shortcuts for Optional Conversation 1 (wallet card) Connection Phone Menus and Shortcuts for the Standard Conversation (wallet card) Connection Voice Commands (wallet card) Cisco Unity Connection 1.xDocumentation Set (1 of 3)

4. Cisco Unity Connection Documentation Guide Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations Compatibility Matrix: Cisco Unity Connection, the Cisco Unity-CM TSP, Cisco CallManager, and Cisco CallManager Express Software Installed by the Cisco Unity Connection Server Updates Wizard Release Notes for Cisco Unity Connection Release Notes for Cisco Unity-CM TSP Cisco Unity Connection System Requirements, and Supported Hardware and Software Cisco Unity Connection 1.xDocumentation Set (2 of 3)

5. Cisco Unity Connection 1.xDocumentation Set (3 of 3) Help for: • Cisco Personal Communications Assistant (CPCA) • Cisco Unity Bulk Administration Manager (CUBAM) • Cisco Unity Connection API • Cisco Unity Connection Administration (SA) field definitions • Cisco Unity Connection Administration (SA) pages • Cisco Unity Connection Server Status Monitor • Concerto • Setup Command Line

6. New Docs for Cisco Unity Connection • Cisco Unity Connection Administration and Call Management Guide • Cisco Unity Connection User Moves, Adds, and Changes Guide • Cisco Unity Connection User Setup Guide • Connection Voice Commands (wallet card) • Software Installed by the Cisco Unity Connection Server Updates Wizard

7. New Docs for Cisco Unity Connection--continued • Cisco Unity Connection Administration and Call Management Guide • Contains information and instructions for creating a call management plan by using call routing, restriction tables, and call handlers; for customizing the Cisco Unity Connection conversation; for handling messages and distribution lists; for managing audio formats; and for managing the phone system integration. • http://www.cisco.com/univercd/cc/td/doc/product/voice/uconn/1x/acm/index.htm.

8. New Docs for Cisco Unity Connection--continued • Cisco Unity Connection User Moves, Adds, and Changes Guide • Contains information and instructions for setting up Cisco Unity Connection user accounts. Discusses settings relevant to the behavior of both end user and administrator accounts, and includes procedures for creating, modifying, and deleting accounts by using Cisco Unity Connection Administration, the Cisco Unity Connection Bulk Administration Manager, and the Integrated Mailbox Configuration Tool. • http://www.cisco.com/univercd/cc/td/doc/product/voice/uconn/1x/mac/index.htm

9. New Docs for Cisco Unity Connection--continued • Cisco Unity Connection User Setup Guide • Contains information and instructions for setting up user workstation access to the Cisco Unity web tools; for setting up user phones; for configuring e-mail accounts to access Cisco Unity Connection voice messages; and for conducting orientation sessions for users. • http://www.cisco.com/univercd/cc/td/doc/product/voice/uconn/1x/userset/index.htm

10. New Docs for Cisco Unity Connection--continued • Connection Voice Commands • A wallet-sized card that lists frequently used Cisco Unity Connection commands for managing messages and personal settings by phone using voice commands. • http://www.cisco.com/en/US/products/ps6509/products_user_guide_list.html. • Software Installed by the Cisco Unity Connection Server Updates Wizard • Lists the software that is installed automatically when the Cisco Unity Connection Server Updates wizard is run. • http://www.cisco.com/univercd/cc/td/doc/product/voice/uconn/ucupdtwz.htm

11. Documentation Descriptions Refer to the Cisco Unity Connection Documentation Guide: • This guide describes each of the pieces that make up the Cisco Unity Connection documentation set. • A printed version of the documentation guide is shipped with Cisco Unity Connection. • http://www.cisco.com/univercd/cc/td/doc/product/voice/uconn/1x/ucdocs.htm

12. Additional Documentation Planned for Later Releases • Cisco Unity Connection Maintenance Guide • Cisco Unity Connection Troubleshooting Guide

13. Questions or comments? Contact: Patsy Cox Manager, Documentation patsycox@cisco.com