Centre of Excellence for the Americas The Caribbean Work Plan 2006-2008

1. Centre of Excellencefor the AmericasTheCaribbean Work Plan2006-2008 BDT/HRD June 2006 Philip Cross/Jean-Claude Faure BDT/ITU

2. The Centre of Excellence for the Americas (or CoE-AMS) was among the four Centre of Excellence Projects launched during year 2000. From the very beginning, this project had a growing impact in the region,taking into consideration several factors: Firstly, most of the CoE training production is delivered in Distance Learning mode with easy access to the ITU e-learning platform from any existing organization in the region Secondly, training fees have been applied successfully since 2002. The generated revenues are split between the Nodes and the Project budget, ensuring a long term sustainability of the CoE mechanism. Thirdly, this project has signed 17 Node agreements with Key Training Providers and Training Organizers (CITEL, COMTELCA, ACIEM, CTU, etc.) who are the real stakeholders of the CoE . Background On COE- AMS BDT/HRD CoE-ASP May 2006

3. To establish a regional mechanism aimed at strengthening the capacity, within the region, to develop high-level know-how and expertise in telecommunication policy, regulatory matters, management and advanced telecommunication technology. The final objective is to build a self-dependent and sustainable network of training providers offering advanced training facilities at cost on sensitive issues for the different Players of the Telecommunication sector in the concerned Regions It should be achieved by mid-2007 for Latin American Nodes and by mid 2009 for Caribbean Nodes Role and Objectives of the CoE BDT/HRD CoE-ASP May 2006

4. Policy makers, regulators and managers, responsible for the development of national priority policies and regulations for the telecommunication sector. Senior corporate executives and managers, in aspects relating to the management of telecommunications networks and services Over 5 years the CoE-AMS has organized 64 training sessions, attended by 2499 participants Once established, the Caribbean Nodes should offer al least 12 training sessions per year, attended by some 300 participants Target Population BDT/HRD CoE-ASP May 2006

5. To assess priority training and HRD needs for policy makers, regulators and operators To establish cooperation agreements between governments, regulators, operators, service providers, financing and development bodies and regional and international organizations aimed at mobilizing resources To promote the use of IT and telecommunications for e-learning and teleworking To plan, organize and implement the activities to be carried out in the region To build for each CoE programme regional network of Subject Matter Experts able to maintain an inventory of existing facilities and expertise in the participating institutions Major Functions BDT/HRD CoE-ASP May 2006

6. Regulatory Issues A limited number of issues but with a diversity of regional practices influenced by a growing harmonization on the regional level Business Management A wide range of topics focusing on the Operator skills with some subjects which address other Player needs (Strategic Planning, Tariff strategies, etc,.) Technology Awareness Four major topics: Broadband Services, Transitions towards NGN, Transitions towards 3G mobile networks, IP based Technologies Spectrum Management Already implemented in most of the regions. An area where Subject Matter Experts are more familiar with cooperative practices Rural Connectivity Close relationship with Universal Service Strategies. Growing need for combining the three main aspects in each workshop: Technical, Regulatory and economical Convergence of CoEprogrammes worldwide BDT/HRD CoE-ASP May 2006

7. Through the implementation of a dedicated Working Plan, the CoE-AMS will seek to bring into operation in the Caribbean region a network of 3 self-sustainable nodes. Once established, these Nodes should offer together at least 20 training sessions per year distributed among 3 major areas of ICTs (Spectrum Management, Regulatory Issues, Technology Awareness) In two years, Caribbean potential content providers, service providers and technology providers already established in the region, should be able to give practical effect to Nodeagreements in order to serve as network nodes or to provide leadershipship for CoE training programmes carried out on an annual basis Caribbean Nodes Implementation BDT/HRD CoE-ASP May 2006

8. Establish the “Center of Excellence” brand; build a caribbean framework; create a critical mass of Training courses; attract a significant number of participants and sponsors.Funding: Seed fund established by the CoE project. Consolidate the “Center of Excellence” brand; fine tune the network and the training offer to guarantee excellent quality of the programmes offered; ensure satisfaction of participants and partners; start generating income to foster the future self-sustainability of the Caribbean Nodes.Funding: Seed fund, income due to training fees and sponsorship. (Decreasing use of the seed fund and increasing use of other resources). Achieve self-sustainability of the Center of Excellence, established as a network with recognized programmes and stable income that covers the costs of the course delivery and the coordination of the CoE activities.Funding: Income from training fees and sponsorship. Project Implementation “three phases of evolution” BDT/HRD CoE-ASP May 2006

9. CoE Steering Committee CoE AMS National Coordinator Programme Leader - Each node will be a programme leader for either one or more of the 3 CoE training domains. They will be responsible for working in cooperation with the other nodes that may be relevant as well as establishing partners to further the goal of becoming a recognised training provider in that particular programme/s. The host organisation will both host the action and provide key expertise in the programme they lead. Roles and Responsibilities BDT/HRD CoE-ASP May 2006

10. Training Partner/Provider – Centre of Excellence relies on a strong commitment to an originating partnership agreement. An essential target of the networking process is to keep this first partnership alive and to attract additional partners which could contribute to the real strengthening of the regional expertise with the purpose to increase the academic and other capabilities of the Centre of Excellence and to keep the Centre up-dated with modern technology and modern practices. A training partner may have different profiles depending on whether they offer a) In kind assistance b) In cash Assistance or c) Complementary projects . They are primarily linked to one node, due to geographical, political or practical considerations that may exist, but support other node/s. Roles and responsibilities (condt.) BDT/HRD CoE-ASP May 2006

11. Year 1: July 2006- June 2007 Establishment of Advisory Committee and Training partners Establishment of 2 nodes Five (5) training actions implemented at minimal cost 4 actions with applied fees Funded entirely by project Year 2: July 2007-June 2008 Establishment of 1 additional node 5 actions implemented at minimal cost 6 actions with applied fees Monitoring and evaluation of programmes, nodes and actions Funded by project Year 3: July 2008-June 2009 Caribbean Nodes should be self-sustainable with a minimum total of 20 activities annually. Project TimelinePeriod of Implementation -2 years BDT/HRD CoE-ASP May 2006

12. CoE products provide the opportunity to complement other ITU regional training activities. In this respect they need to focus first on experience and best practices. The most successful CoE products combine face-to-face workshops, e-learning activities and case studies or simulations based on models Best CoE products are based mainly on regional cooperative work and Partners inputs - CTU, CANTO, OOCUR, ECTEL, CARICOM, CITEL, Governments, Regulators, Operators, Manufacturers The global acceptance of a long-term sustainability is based on delivery at cost and simplified coordination Programmes and activitiesSome Basic Principles BDT/HRD CoE-ASP May 2006

13. 05.06.06 - 09.06.06 Workshop on new generation networks - Tanzania English 12.06.06 - 16.06.06 Workshop on new generation networks - Mozambique English 26.06.06 - 30.06.06 Telecom standardization workshop Mozambique English 01.07.06 - 30.09.06 Workshop on introduction to wireless   Englis 02.10.06 - 14.10.06 Workshop on advanced teletraffic engineering Mozambique English 27.11.06 - 01.12.06 Workshop on Fixed Network Transition Angola English 22.05.06 - 26.05.06 Workshop on teletrafic engineering (AIRTEL) Senegal French Jun/2006 Workshop on mobile datas services networks Mauritania French Quarter: 3/2006 Workshop on NGN Phase II Senegal French Quarter: 3/2006 Workshop on migration NGN Cameroon French Jul/2006 Workshop on SDH technologies: Senegal French Sep/2006 Workshop : WDM and new technologies r Senegal French Quarter: 3/2006 Workshop on triple play technologies Jordan English Quarter: 3/2006 Workshop on fixed network transition towards NGN Oman English Quarter: 3/2006 Workshop on migration towards 3G mobile Tunisia English 03.09.06 - 07.09.06 Workshop on wireless networks (IIT) Egypt English Jun/2006 Workshop on digital broadcasting Bosnia &Her English Sep/2006 Workshop on hybrid communications Serbia and English Nov/2006 Workshop on broadband network development Macedonia English Dec/2006 Workshop on mobile virtual network operator Romania English Domain: TechnologyExamples of face-to-face workshops (2006) BDT/HRD CoE-ASP May 2006

14. 15.08.05 - 18.08.06 Telecommunication technology ITU elearning Spanish 06.03.06 - 12.05.06 Current and Future Trends of Telecommunications Technology ITU elearning Spanish 24.04.06 - 19.05.06 Optimization of telecommunication networks ITU elearning Spanish 12.06.06 - 07.07.06 Broadband network planning ITU elearning Spanish 19.06.06 - 21.07.06 Security in Information Networks ITU elearning Spanish Quarter: 3/2006 Current and Future Trends of e-learning ITU elearning Spanish 07.08.06 - 15.09.06 New generation converging public networking ITU elearning Spanish 21.08.06 - 22.09.06 Wi-Fi Networks ITU elearning Spanish 28.08.06 - 22.09.06 ICTs for sustainable development ITU elearning English 25.09.06 - 20.10.06 Development, planning and analysis of VSAT ITU elearning Spanish 02.10.06 - 10.11.06 Digital TV: Technological and Market Aspects ITU elearning Spanish 16.10.06 - 10.11.06 Application and Data in Cellular Mobile Network ITU elearning Spanish Quarter: 3/2006 Technology awareness programme ITU elearning English 06.02.06 - 06.03.06 NGN DL group 1 - Technical and economical ITU elearning Russian 06.03.06 - 03.04.06 NGN DL group 2 - Technical and economical ITU elearning Russian 25.04.06 - 23.05.06 3G communications ITU elearning English Sep/2006 Assessing trends in telecom market ITU elearning English Domain: TechnologyExamples of distance learning workshops (2006) BDT/HRD CoE-ASP May 2006

15. The Global CoE Network Statistics

16. CoE Programmes and Partners CoE ARB CoE AFR-F 5 Prog/Partners (tbd) PARTNERS -TBD Technical Awareness Regulatory IssuesBusiness Management Rural connectivity Spectrum management 5 Prog./3 Partners 4 Prog./4 partners ALCATEL INT LS TELECOM 3 PROGRAMS OAS/CITELIDB, IIC BELL SOUTH ALCATEL Telecom Policies New Telecom Techniques Regulatory Issues ICT based Business CoE ASP Tech.Awareness Policies & Reg. IssuesCorporate ManagementInternet Technologies Spect Man & Sup. Strategic ManagementTechnology TrendsRegulatory IssuesSpectrum managementInformation Techn. CoE AMS The ITU Centre of Excellence Network CISBranch CEEBranch CoE EUR+CIS 5 Prog./4partners 6 Prog./3 partners Telecom Policies Regulatory Issues Business management New Technologies IP Awareness Rural Connectivity Regulatory Issues Business management New Technologies Spectrum Management Rural Connectivity SPECTROCANINT ALCATELIIT ALCATEL IIT INT 5 Prog./5 partners CTO SPECTROCAN INT ALCATEL IIT Regulatory Issues Business management New Technologies Spectrum Management Rural Connectivity CoE Africa CoE AFR-E BDT/HRD CoE-ASP May 2006

17. Current typology of CoE training activities (Results 2005) BDT/HRD CoE-ASP May 2006

18. CoE Trained Managers BDT/HRD CoE-ASP May 2006

19. Thank you for your attention!philip.cross@itu.intjeanclaude.faure@itu.int