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Intelligent Agents

Intelligent Agents. Korte introductie en demo. Chris van Aart ISOC bijeenkomst 26-9-2001, Zoetermeer. Intelligent Agents. Intelligent agent independent pro-active, re-active goal driven Multi-agent system multiple agents working together social goal agent-organization/society.

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Intelligent Agents

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  1. Intelligent Agents Korte introductie en demo Chris van Aart ISOC bijeenkomst 26-9-2001, Zoetermeer

  2. Intelligent Agents • Intelligent agent • independent • pro-active, re-active • goal driven • Multi-agent system • multiple agents working together • social goal • agent-organization/society

  3. Type of agents (1) • Personal Assistant • interviewer • user profile • Expert-agent • has knowledge of some domain • Legacy-agent • re-use existing systems • connect disparate systems

  4. Types of agents (2) • Broker-agent • match supply and demand • provide knowledge • Middleman-agent • negotiations • auctions • voting

  5. Example: B2C -Go to location y -hotel x -flight kl123 “I wanna go skiing” travel advisor - 2 stars hotel - max $2000 -1 week off -snowboard flight advisor location advisor hotel advisor

  6. Example: B2B producer 1 guardian middle man producer 2 consumer middle man producer 3 middle man

  7. Agent Society • Division of labor • specialization • co-ordination • Cooperation • meeting places • problem solving • do business • advice and referral

  8. Agent Architecture Agents / Users Communication / Conversations Behaviours / Knowledge / Reasoning Access / Services Report Instruct data base

  9. Business Case 1 • Complex network of international insurance partners • Slow and informal information exchange via telephone • High transaction costs

  10. B2B by Hand employee employee verbal communication application a application b Back office Back office country A country B

  11. Traditional Alternative • Centralized solution: • One “big” database • Different data formats • Uploading, synchronizing, costs • security BUT…

  12. Advanced Alternative • Distributed solution • Network of information exchangers: agents • Solving interoperability problems locally • Easy extendable • Secure • Locally maintainable

  13. Digital Architecture agent communication application a bridge a bridge b application b Back office Back office country A country B

  14. Gegevens Updaten in Verschillende database Back office Back office bridge a bridge b NewCo OldCo NewCoAgent OldCoAgent • NewCo NAW: • Voorletters • Tussenvoegsels • Naam • Adres • Postcode • Plaats • Agent NAW: • Voorletters • Tussenvoegsels • Achternaam • Straatnaam • Huisnummer • Toevoegsel • Postcode • Plaatsnaam • OldCo NAW: • Naam • Straatnaam • Huisnummer • Toevoegsel • Postcode • Woonplaats } {

  15. Business case 2 Online Reisbureau reservering boeking klanten Back office oad panta sunair … …

  16. Met Software Agents reservering coordinator software agent boeking klanten touroperator software agents oad panta sunair … …

  17. Reserverings Scenario data base coordinator software agent touroperator software agent reservering Delegeer naar touroperator reservering verifieer instructies boeking instructies Rapporteer resultaat boeking antwoord antwoord

  18. Demo

  19. Interesting links • www.agentlink.org • www.fipa.org • www.multiagent.com • www.agentland.com • agents.www.media.mit.edu/groups/agents/projects • agents.umbc.edu • www.daml.org

  20. Web: www.acklin.nl Info: info@acklin.nl

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