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New Silent Knight Buyer SAP Based e-commerce

New Silent Knight Buyer SAP Based e-commerce. Agenda. E-commerce training resources E-commerce overview. Silent Knight Buyer Training Resources http://www.farenhyt.com/PWprotected/htm/ecomm.html. New Silent Knight Buyer e-Commerce. New eCommerce Overview.

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New Silent Knight Buyer SAP Based e-commerce

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  1. New Silent Knight BuyerSAP Based e-commerce

  2. Agenda • E-commerce training resources • E-commerce overview

  3. Silent Knight Buyer Training Resourceshttp://www.farenhyt.com/PWprotected/htm/ecomm.html

  4. New Silent Knight Buyere-Commerce

  5. New eCommerce Overview • Standard orders (no rush/expedited orders) • Multiple ship-to addresses (must be set up in system like today) • Robust search function and catalog browsing • Easier to identify, download, and print invoices, orders, etc. • More accurate product availability information – quantity, date • Excel template for uploading of orders directly to the site • Specify requested delivery dates • Specify ship complete or partial delivery – per order, per line

  6. Login screen

  7. Welcome screen

  8. eCommerce Main Page Browse and search Recent history – orders, invoices, etc

  9. Search transactions Search for orders, invoices

  10. Search transactions Select status

  11. Search transactions Search date range

  12. Search transactions Enter document number (optional)

  13. Search transactions Download a spreadsheet of all transactions Click the link to view document

  14. Browse product catalog Catalog structure follows your Price Book

  15. Product search Search our part number or your part number

  16. Product search Fuzzy/wildcard Search

  17. Product Search Click here to view additional info Add directly to your cart

  18. Pricing and availability check See availability for the qty you need Check pricing

  19. Order Entry screen Enter PO and additional description (optional)

  20. Order Entry screen Select a ship-to location

  21. Order Entry screen Specify your shipment method

  22. Order Entry screen Specify your requested delivery date *YOUR DOCK DATE*

  23. Order Entry screen Indicate if you want your lines or order to ship complete

  24. Order Entry Screen Check if you want to put order on hold for your CSR to review Add general instructions, delivery instructions

  25. Upload shopping cart Click to use the cart upload feature

  26. Cart upload Download Excel template Click update Browse to your local file

  27. Shopping Cart Type materials and quantities directly Expand line item detail

  28. Shopping Cart Change requested delivery date Add instructions per line item Change ship-to location for line item

  29. Shopping Cart Your total order value always viewable here Click here to start check out process You can save as an order template See Your total price per line, and per item

  30. Confirm your order Shipping and taxes are not visible here; they will only be viewable on the invoice

  31. Submit order Check to accept T&Cs; Submit Order

  32. Order confirmed Here is your order number; If you need to make changes to the order, contact your CSR and reference this order number

  33. View Current/Past Order Status View overall status

  34. View Current/Past Order Status – Line Item Summary View line item status, your expected dock date, and remaining order quantities

  35. View Current/Past Order Status – Line Item Detail View line item detail, including delivery and invoice information

  36. View Current/Past Order Status - Delivery See the tracking number for that line item – will bring you to UPS/FedEx website

  37. Questions E-commerce Support Pamela.Frost@Honeywell.com 203-484-6592 Customer Service 1-800-328-0103

  38. Silent Knight Buyer Training Resourceshttp://www.farenhyt.com/PWprotected/htm/ecomm.html

  39. Thank You

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