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Russ Little, MIS Project Director, Student Success Plan

Now What? Moving From Analysis to Action. Russ Little, MIS Project Director, Student Success Plan. Why are we here?. Growing emphasis on Success & Completion and its relation to funding Implement & Manage Student Success, Retention & Completion efforts

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Russ Little, MIS Project Director, Student Success Plan

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  1. Now What? Moving From Analysis to Action Russ Little, MIS Project Director, Student Success Plan

  2. Why are we here? Growing emphasis on Success & Completion and its relation to funding Implement & Manage Student Success, Retention & Completion efforts Measure impacts of Student Success, Retention & Completion efforts Collaboration potential in development, deployment, benchmarking & shared best practices Right Thing to Do

  3. Integrated Planning & Advising Systems (IPAS) "IPAS is an integrative approach to student success that promotes shared ownership for educational progress among students, faculty, and staff through holistic information and services that contribute to credential completion. The services it encompasses include advising, counseling, progress tracking, and early alerts." -Educause 2014

  4. (Educause, 2014)

  5. (Educause, 2014)

  6. IPAS Eco-System Learner Analytics Early Alert Student Self Help Holistic Case Management Prescriptive Advising Intrusive Interventions Measurement & Reporting

  7. Why you want IPAS • Improve student retention, success & time to completion • Increase graduation rates, and reduce unneeded credits • Implement systematic, comprehensive advising, counseling and intervention processes • Implement Early Alert intervention processes • Develop and maintain referral sources for addressing student challenges and opportunities • Remove silos between offices that support students, faculty & chairs • Create self help tools to connect students to resources • Create clear plans of action for students • Measure your Impact

  8. “Students don’t do optional.” - Kay McClenney

  9. Open Source Software “Free like a Puppy”

  10. Funding, Partners, Supporters

  11. How does the IPAS process work? • Students are Identified • Demographics, FTIC, First Generation • Diagnostic Tools, Predictive Models, Alerts • Student Intakes, Surveys, Assessments, Placement • Holistic Coaching, Counseling & Advising • Dashboards, Alerts, Predictions • Journal, History • Individual Plans of Action & Academic Plans • Intervention Techniques • Early Alert (Data, Faculty, Coaches, Staff) • Student Self Help Tools • Intrusive Interventions are Applied

  12. In Sinclair’s experience, students who are involved with technology supported (SSP) case management Evidence of Impact • Are more likely to complete more courses successfully • Have higher first term success rates • Are more likely to return next term • Are more likely to graduate

  13. Pathways to Completion (PTC) • FTIC “At-Risk” Students • Assigned a Student Success Coach (before they register) • Holistic Approach – Academic & Life Issues • Through holistic advising, counseling, web-based support systems, and intervention techniques, students are identified, supported and monitored. • Supporting Technology Tools Include: • Case Management Software • Academic Advising Tools (MAP) • Early Alert / Faculty Access (EAL) • Student Interface (Tasks, MAP, Self Help, Schedule) • Student Information System (SIS) Integration • Reporting Tools / Data Collection Sinclair Community College

  14. Example Outcomesfrom

  15. Pathway to Completion program (PTC) participants have a 28% higher term-to-term retention rate than students not designated at-risk. Sinclair Community College

  16. Active students in the PTC program have a 40% higher average year to year retention rate than students not designated at-risk. Sinclair Community College

  17. The 2.5 year accumulated average term to term retention of minority PTC students is 29% higher than non-PTC (not at-risk) students. Minority student’s average term to term retention is 97%. • The average Year to Year retention of PTC minority students is 51% higher than non PTC (not at-risk) students. Minority student’s average year-to-year retention is 84%. Sinclair Community College

  18. PTC/Transitioned SSP Students Fivetimesmore likely to graduate within 6 years (2005-2011) Sinclair Community College

  19. Learner Analytics & Alerts • Identification of Students • Cohorts, Demographics, FTIC, First Generation • Placement, Assessment, Survey (Cog & Non-Cog) • Analytics, Predictive Models, Scores • Dashboards • Student, Advisor, Administrator • Early Alerts • Events / Triggers • Analytics / Rules / Traffic Lights • Faculty / Coach

  20. Advisor / Coach Dashboard

  21. LMS Integrated Early Alert

  22. Engage Faculty

  23. The Next Step in Learner AnalyticsPredictive Modeling • Examples of Tools & Systems: • PAR (Non – Profit) • Apereo OAAI (Open Source) • Civitas • EAB • D2L • Examples of Predictions: • Applicant Success • Scoring Risk • Term to Term Retention • Course Level Success • Year to Year Retention • Intra-Sessional Success • CBE, DL & Traditional Students • Academic Pathways

  24. Student Success Data is AvailableIs it being used by the right people? (Educause, 2014)

  25. Now What? Knowing is not enough; we must apply. Willing is not enough; we must do. - Johann Wolfgang von Goethe

  26. Case Management

  27. Coach Dashboard Consolidate the Data Advisors / Coaches Need in One Place

  28. Coaching History

  29. Integrated Communications

  30. Coaching Contact & Records Who, What, When, Where, Why

  31. Student Intake Collect the Data Advisors / Coaches Really Need

  32. Attach DocumentsAccommodations (ODS) Legacy Notes

  33. Coach Journal “Speed Notes”

  34. Early Alert – Close the Loop Feedback to Faculty Is Key

  35. Coach Creates Student Action Plan Make Specific Actionable Referrals to Overcome Barriers and Set Expectations

  36. Reference Guide Knowledge Base of Supports & Services

  37. SSP Student Interface

  38. Action Items Searchable Supports & Services

  39. Student Contributes to the “Plan”

  40. Student Action Plan – Print / Email / Portal Make the “Next Steps” Pervasive & Track Progress

  41. Prescriptive Academic Advising(Driving Behavior)

  42. How do we know what students need to do? • How do students know what they need to do? • How do we know students have done what we told them to do? • Will the students remember to do what we advised? • How can we help students make the right decisions? • Do we offer the courses we told students to take?

  43. Create “Ideal Pathways” through the Curriculum • Create a clear IndividualAcademic path for each student • Remind the student, and everyone who works with the student, what that path is at every opportunity • Take Actionif they stray from the path • “Default” path should lead to success without having to “Do Options”

  44. MAP – MyAcademic Plan

  45. Pre-Built “Ideal Pathways” Used as Templates

  46. Value in Context

  47. Data When you Need to Use It

  48. SSP Student Interface

  49. MAP in Student Portal

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