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Step 2: The left-hand navigation pane appears. Select Current Orders .

Issue: The Unaddressed Admail screen is missing the left-hand navigation pane and you therefore cannot access your Current Orders. Workaround: Navigate to any other mailing screen and the left-hand navigation pane will appear, allowing you to select Current Orders. Step 2:

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Step 2: The left-hand navigation pane appears. Select Current Orders .

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Presentation Transcript

  1. Issue: The Unaddressed Admail screen is missing the left-hand navigation pane and you therefore cannot access your Current Orders. Workaround: Navigate to any other mailing screen and the left-hand navigation pane will appear, allowing you to select Current Orders. Step 2: The left-hand navigation pane appears. Select Current Orders. Step 1: From the EST home page, select another service (For example, Lettermail).

  2. Issue: On the address books screen, your address books appear to be missing. Workaround: Select the Search button (as shown below) to bring up your address books.

  3. Issue: VentureOne customers have a blank ‘profile’ and therefore cannot ship in EST Online. Workaround: Select the Change button and fill in the Mailed on Behalf of and Paid By fields, as shown below.

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