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Vox CPaaS – The cloud communication platform

Vox CPaaS aims to empower your business by enhancing customer experience. Our cloud-communication platform enables you to stay connected with your customers by integrating secure real-time communication viz. voice, video and SMS APIs into your apps.

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Vox CPaaS – The cloud communication platform

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  1. Telecom Software & VoIP Communication Platforms Provider

  2. CPaaS- The next-gen communication platform What is CPaaS? The market opportunity Over the last 18 months, a large chunk of B2B, B2C and C2C companies are adopting CPaaS approach. Ever wondered if you could get in touch/solve queries of your customers by directly communicating through your app, conversely, they can also contact you for any assistance? Yes! This is possible through CPaaS (Communications Platform as a Service) VoxCPaaS primarily aims at streamlining customer experience by introducing real-time communication by integrating APIs into the app.

  3. CPaaS functionalities at your fingertips DID Voice Call SMS SDKs Demystifying calling with DID numbers. Use DIDs for caller ID, contact centres and number masking. Designed with agility for smooth integration of functionalities into apps with user context and data at your fingertips. Inform and stay connected with information your customers need, anytime, anywhere—within your app. Turn calls into connections with easy-to-implement APIs, and scale with flexible voice capabilities Simply by integrating our APIs and SDKs into your applications, you can start real-time communication with your customers. VoxCPaaSenhaces your customer experience and communication strategy at a cheaper cost.

  4. Enable SMS into your applications within minutes Build two-way communication Maintain authentication Simplified alerts & notifications • OTP & verification SMS • Transactional SMS Keep your audience informed by sending alerts and notifications through SMS. • Alerts, notifications and promotional SMS • Sending & receiving SMS through Termination Gateways • Instant customer support messaging Gain the advantage of sending and receiving SMS • Chat-like interactions & peer-to-peer interaction • SMS based two-factor authentication • SMS-based phone number verification Safe and secure communication powered by our SMS APIs • Users can log-in without having to memorize passwords or using an extra app

  5. Voice- More than connectivity Best in quality Voice APIs Adding value to communication HD and SD calling based on the availability of bandwidth. Get call detail records for PSTN calling Voice APIs enable developers to build communication feasible for app-to-app and app-to-PSTNcalling. Voice functionality can be integrated for app-to-app, PSTN calling (using VoIP credits), DID calling and broadcasting voice Growing nearly ten fold The global voice and text messaging CPaaS market is expected to grow from $867 million in 2016 to $8.2 billion by 2021.

  6. DID Numbers Going local to global with DID Superior calling quality at low price Supports load balancing Number masking DID numbers support load balancing by managing heavy traffic and routing calls to the desired carrier. Using DID, user identity can be hidden. The CPaaSplatform substitutes phone numbers with virtual number, which is not tied to anyone's name— except that perhaps of the company itself. DID numbers offer HD audio quality at a lower cost with wide areas of coverage. A DID (Direct Inward Dialing) number just like any phone number can be connected to a PBX system owned by customer. To make DID calling viable in terms of plans, we offer flexible packages and plans as per your requirements.

  7. SDKs Simpatico for all major platforms! No hardware, easy to maintain! SMS Voice Chat SMS SDK Voice SDK Chat SDK Video SDK • Create effective and unique experiences with our powerful SMS API offering two-way capabilities. • Send SMS from a phone number, short code, OTP, 2-factor authentication, alerts & reminders. • Enjoy Instant Messaging along with presence and status updates • One-to-ne and group chat with file/media sharing . • By integrating our SDKs, you can enjoy HD video calling in any web or mobile app • Integrate video with back-end services and business work flow • Going big was never so easy! Our SDKs offer app-to-app, PSTN calling (using VoIP credits), DID calling and broadcasting voice. • Advanced functionalities include call recording, number masking, call waiting and more Video

  8. Use Cases: Digital Transformation Incorporate intuitive communications into your apps and propel your business to the next level. • Customer support • Fraud detection • Customize templates • Authentication & user verification • Reminders/alerts • Track user engagement • Number masking • Caller ID • Contact center • Long-distance calling at cheaper rates Chat & SMS Voice DID Video • Customer support • Schedule appointments • Call conferencing • App-to-app and app-to-PSTN calling • Product-based enterprises- Demos and installation guidelines, solve queries • Medical organizations- Review reports • Educational organizations- Virtual lectures, project demonstration and discussion

  9. Take your business to the next level How can VoxCPaaS fuel your business growth? Stay competitive Increase engagement & add value to communication Enhance business operations Increase revenue Get insights Introduce real-time services by integrating our APIs/SDKs. Be the 1st to WOW customers • Integrate voice & SMS and data sharing into your existing business processes • Increase value of user base by • up to 40% A new revenue stream could be initiated by offering premium services pertaining to your business and user demands. Keep users engaged with voice & video call, SMS & push notifications 10-30% increases in conversion rates • VoxCPaaSscales horizontally and vertically. • Get analytics and reports on app usage.

  10. Developer portal, demo & Vox offering Vox Offering • APIs & SDKs for SMS, voice and video- all features in one app • APIs and SDKs for individual functionality • White-label application with CPaaS functionality APIs and SDKs available for Android, iOS, web and embedded SDK Demos Try our Konverzapp and get hands-on experience on VoxCpaaS functionality Android https://play.google.com/store/apps/details?id=com.cavox.konverz iOShttps://itunes.apple.com/us/app/konverz/id1400120880?mt=8 Webhttps://konverz.vox-cpaas.com/ www.voxvalley.com

  11. Contact Us sales@voxvalley.com www.voxvalley.com +65 6678 7662 www.voxvalley.com

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