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Delegation: Management Decentralisation in the Public Sector

Delegation. Delegation is about relinquishing authority for the performance of a specific function to an agency or person (subordinate) but where the delegating authority still retains responsibility for the performance of those functions.It involves certain calculations about

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Delegation: Management Decentralisation in the Public Sector

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    1. Delegation: Management Decentralisation in the Public Sector Policy Transfer and the Executive Agencies in Jamaica: quality of service and institutional capacity SA62B Lecture 5 Philip D. Osei

    3. Introduction Origins and Intellectual Background The politics of policy formulation What does the new policy entail? implementation structures New institutions How effective have these been ? What new lessons can we learn?

    4. Origins and intellectual background Hollowing out the state, redefining the boundaries of the state Dissatisfaction with service provision; disaffection with the state The rise of new right ideologues The need to get more and quality for less Borrowing from examples that have worked- policy transfer

    6. The Politics of policy formulation Who were the main actors/stakeholders in the process? How inclusive was the process? Was the process consensual? Institutional sustainability. Is the policy and its effects likely to be sustained with a change of government? Were the actors agreed on performance indicators?

    7. Content of the new policy Creation of executive agencies: re-engineering of business processes. Delegation of authority for finance and Human Resources to the agency chief executive New reporting systems, new accountability structures including Service Level Agreements. Request for quarterly and annual reports Regular review of performance indicators (Key Performance Indicators) Contract system of employments for senior managers

    8. Implementation structures A layered management structure with head quarters at the Cabinet Office, OSC reviews of delegated authority Agencies and their new operating styles Multiple inter-organisational relations Autonomy and contradictions A culture of monitoring and evaluation Instituted?

    11. Effectiveness of policy Mid term review shows that new agencies , pump-primed by huge budgetary resources can make a difference in some services All the initial 4 agencies had made certain strides, internal management is still struggling to take off at MIND and RGD. New products seem to have been introduced Making strides towards recovering part of operating costs

    19. Lessons Agencification has produced a level of efficiency in some of the service areas. Do you agree? It has created new institutional structures which still need to be deepened. Agencification, Meritocracy and clientelist politics. Jobs for the boys? Accountability and continuous improvement HR issues need to be looked at more seriously- termination, redeployment, employee morale, terminal benefits. Wider public sector institutional development still far from achieved.

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