WELCOME MBA Class of 2015

1. WELCOMEMBA Class of 2015

2. Johnson Technology Services 203 Sage Hall (607) 255-6300 or Ext. 5-6353 johnsonhelpdesk@cornell.edu Todd Kreuger, IT Director tmk88@cornell.edu (607) 254-8657 or Ext. 4-8657 office (607) 229-2982 cell Mike Leiter, Associate Director of Client Services mjl338@cornell.edu (607) 255-6558 or Ext. 5-6558 office (570) 786-7232 cell

3. Overview • Johnson Technology Services and CIT Overview • Your NetID • Email • Laptop Requirements • RedRover Wireless • Technology Services Portal

4. Johnson Technology Services Objective:Our goal is to achieve excellence by partnering with customers to exceed expectations.

5. Getting Assistance Contact the Johnson Technology Services Help Desk if you are unable to address your issue with CIT or Johnson AV.

6. Johnson Technology Services

7. What’s New? • WebEx • Full-featured web meeting platform, including voice, video, and screen sharing • https://custudent.webex.com/ • Classroom Upgrades – B8, B9, B5, 141 • HD Compliant • Blu-Ray • HD Video Conferencing in B8 & B9 • Lecture Capture in B8 & B9 • Office 365

8. Johnson Helpdesk Support Services Expert diagnostics Recommendations Non-warranty-voiding troubleshooting and repairs

9. Your Cornell NetID • What is a NetID? • It’s a username • Identifies you at Cornell • Unique and only assigned to you • What is it used for? • Email Address netid@cornell.edu (e.g.mjl338@cornell.edu) • Online Resourcese.g. (Student Center, Blackboard, Library Servicesetc) • Allows Secure access to your confidential Cornell information (Grades, Bursar Account, etc) • Logging into Johnson’s public computers

10. Set Your Security Questions • Go to http://netid.cornell.edu

11. Using Email at Johnson • Johnson currently uses Microsoft Office 365 • Provides calendar sharing for collaboration • Allows booking of Breakout Rooms • Provides campus Address Book • Using Cornell Cmail is not recommended

12. Laptop Requirements - Antivirus Antivirus is required. If you already have antivirus installed on your computer, you do not need to make any changes.

13. Laptop Requirements • Macs are supported; however, restrictions include: • Excel for Mac does not have some features required for Spreadsheet Modeling classes. • @Risk software is only compatible with Windows. • Microsoft Office 2010/2013 or 2011 with Outlook is recommended. Any other software used for email may have limited support and functionality. • Smart Phones are not required for the program.

14. Laptop Requirements - NetPrint • NetPrint software is required to print from your Laptop to a Cornell printer. • A NetPrintaccount has beencreatedfor use of thisservice http://it.cornell.edu/services/netprint/

15. TheNetPrintwebsite http://it.cornell.edu/services/netprint/ • Sage Hall Printers: • Quickstations (Classroom Level) • Student Business Center (Rm. 239) • Library (1st floor) List of printers Add money

16. Public Computers at Johnson • Quickstations • Classroom Level, near mailroom • For quick prints, email, editing documents • Student Business Center • Room 239, next to student lounge • Quiet space for extended stay • Includes document scanner, color printer, fax

17. Student Lounge • Big screen TV, DVD player • Cell phone chargers • Laptop chargers • Apple • Dell • Please read and understand the posted usage disclaimer before using chargers.

18. Connect to “RedRover” wireless and register

19. Portal For Technology Services http://jconnect.johnson.cornell.edu Offices > Technology Services > Student Support

20. Join us for training to learn about: Booking breakout rooms Using a Mac at Johnson Creating and sharing calendars Importing Campus Groups calendars WebEx Audio/Video Collaboration tool Other questions you may have Please configure your E-mail before attending to get the most out of the training.

21. Questions

22. Technology Services Helpdesk Located in Room 203 We’re Available to Assist you Monday - Friday 8:00 AM - 4:30 PM 607-255-6300 JohnsonHelpdesk@cornell.edu