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CommCare Platform Overview

CommCare Platform Overview. About Dimagi. Created out of Harvard and MIT Media Lab, offices in Cambridge, USA; New Delhi, India; Cape Town, SA; and Maputo, MZ Leaders in Open-Source development and Software-as-a-Service support for mobile technology

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CommCare Platform Overview

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  1. CommCare Platform Overview

  2. About Dimagi • Created out of Harvard and MIT Media Lab, offices in Cambridge, USA; New Delhi, India; Cape Town, SA; and Maputo, MZ • Leaders in Open-Source development and Software-as-a-Service support for mobile technology • Collaborative Model of Dimagi technology with partners in implementation and research • Highly qualified team of 50+ with scientists, public health experts, physicians, engineers and field consultants • 10+ years of experience with over 100 ICT projects across numerous sectors and technology approaches

  3. Unique Open Source Product Focus • Turnkey configurable solutions that do not require software developers to deploy • Enterprise-class SaaS cloud hosting with economies of scale (hosted at leading providers Rackspace with DB support form Cloudant) • Leader of scientific research for ICT solutions • Enable rapid iteration and innovation while supporting global scale • Strategic partnerships that leverage our technology products across sectors and enterprises

  4. Dimagi Products

  5. Dimagi Products – Powered by CommCare CommConnect CommCare CommTrack Data and Workflow Communication Logistics • Secure and scalable • 2-way SMS-based applications • Any SMS-enabled mobile device. • SMS point of service logistics management systems • Manage inventory and logistics for remote sites. • Data collection and case management solution • Java feature phones or Android smartphones & tablets Implementation Services: technology enablement, design, and support

  6. Cross Sector Support In Discussions Select Implementers

  7. Current Market Penetration Key Stats • 31 Active countries • 7 Active Sectors • 135 Active Projects • 2,027 Active Users • 61,213 Active Cases • 200,875 Forms last Month • 492 Projects to Date • 6,050 Users to Date • 350K Cases to Date • 1.6 MM Forms to Date

  8. Deep Dive: CommCare

  9. CommCare: Mobile Solution for Frontline Workers Frontline Workers use CommCare in each activity to register and track clients. • Improving Access:Frontline Workers get SMS reminders for visits and encouragement to increase coverage of every eligible client. • Improving Quality: Frontline Workers use electronic checklists, decision support, and educational training materials. • Improving Experience:Frontline Workers use audio clips, pictures, and videos to enhance credibility and discuss sensitive topics. • Improving Accountability: Frontline Worker programs extensively leverage data on CommCareHQ to improve supervision and monitoring of their programs (improving accountability) • See online video demo

  10. CommCare Use Case Question Find Existing Clients Provide Multimedia counseling Record patient information Select Exit CommCareHQ Information System SMS Reminder Reena is overdue for his follow-up treatment please follow-up with her. Build your application Select Exit Manage Your Data and Workforce Follow-up with clients

  11. CommCare: Mobile Solution for Frontline Workers Manage Data Use CommCare Mobile for complex data collection, submitted to the web in real-time Mobile Manage Clients Use “case management” to track client data Engage with Multimedia Use images, audio, and video to educate and engage frontline workers and their clients. Manage Apps and Users Remotely manage your CommCare application and mobile workforce from our web-based application. Web Monitor & Support Workforce “Active Data Management” utilizes the data you collect to focus on the continuous performance improvement of your workforce.

  12. CommCare: Mobile Solution for Frontline Workers Manage Data Use CommCare Mobile for complex data collection, submitted to the web in real-time Mobile Manage Clients Use “case management” to track client data Engage with Multimedia Use images, audio, and video to educate and engage frontline workers and their clients. Monitor & Support Workforce “Active Data Management” utilizes the data you collect to focus on the continuous performance improvement of your workforce. Web Manage Apps and Users Remotely manage your CommCare application and mobile workforce from our web-based application.

  13. CommCare: DEMO CommCare Overview: http://tinyurl.com/commcarevideo CRS India:http://tinyurl.com/crscommcare

  14. Case Management • Track Clients Over Time • Routinely visit the same clients • Manage entire case lifecycle offline if connectivity is unavailable • All data stored locally on the workers’ mobile device • Monitor Cases From the Web • View all registered cases online • Track how data is changing over time • Monitor worker productivity

  15. Application Builder • Create Your Own Application • Online tools to build your own CommCare application • Collect information including dates, multiple choice, images, video, bar code, and GPS. • Create simple surveys or complex counseling forms • Download From the App Store • Leverage previously built apps to get started quickly • Share your own apps with the community

  16. Active Data Management • Continuous Performance Improvement • Support for Project Coordinators in managing workforce • Analyze all data submitted to server to improve worker performance • Targeted, actionable follow-up activities for supervisors • Weekly and monthly email reports

  17. Community Health Worker Challenges

  18. CommCare: Benefits

  19. Implementation Services

  20. Design Under the Mango Tree • User-focused Design • Rapid content prototyping • Mature Technology Platform

  21. CommCare Product: Pricing Packages

  22. Implementation Plan for each Program Monitor through CommCareHQ and ADM

  23. Global Services • Field Services Teams based in: • Guatemala • India • Mozambique • United States • Senegal • South Africa • Thailand • Deployment Model continually improving and hardening • Expertise in Enterprise relationships across multiple countries and sectors

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