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“Issue Identification and Solution Proposals”

Problem Solving. “Issue Identification and Solution Proposals”. by Tracy S. Hutcherson. Tracy S. Hutcherson Army: Airborne Combat Medical Noncommissioned Officer, 8 ½ years

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“Issue Identification and Solution Proposals”

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  1. Problem Solving “Issue Identification and Solution Proposals” by Tracy S. Hutcherson

  2. Tracy S. Hutcherson • Army: • Airborne Combat Medical Noncommissioned Officer, 8 ½ years • Army-wide, Better Opportunities for Single Soldiers (BOSS) Representative, served 117,000 plus Soldiers • College: • Central Carolina Community College, A.A. & A.S. with Honors • North Carolina State University, Microbiology and Genetics • Environmental Microbiology & Bioremediation Lab Technician • Organizations and Experience: • North Carolina Community College Student Government Association (N4CSGA), served 700,000 plus Students, Vice President • NCSU Senior Senator • NCSU Chapter of Golden Key International Honour Society, President

  3. Topics • What is an issue? • What is a concern? • What is a priority? • What is a demand/mandate? • What is a requirement? • Identification of Issues • Proposal of Solutions • Impact of Proposals • Follow Up & Evaluation

  4. What is an Issue? • A point or matter of discussion, debate, or dispute • A matter of public concern • A misgiving, objection, or complaint • The essential point or crux • A culminating point leading to a decision

  5. What is a Concern? • To be of interest or importance to • To engage the attention of or involve • To cause anxiety or uneasiness in • A matter that relates to or affects one • Regard for or interest in someone or something

  6. What is a Priority? • Status established in order of importance or urgency • Precedence, especially established by order of importance or urgency • An authoritative rating that establishes such precedence • A preceding or coming earlier in time • Something afforded or deserving prior attention

  7. What is a Demand/Mandate? Demand: • To ask for urgently or peremptorily • To claim as just or due • To ask to be informed • To require as useful, just, proper, or necessary • An urgent requirement or need Mandate: • An authoritative command or instruction • An order issued • A contract by which one party agrees to perform services

  8. What is a Requirement? • Something that is required • A necessity • Something obligatory • A prerequisite • Imperative or authoritative command • Essential condition • Needed or necessary

  9. Identification of Issues • Chief concerns • Who is interested in the issue and the threshold of concern • Magnitude • Prevalence • Duration and frequency • Risks • Precedent

  10. Proposal of Solutions • Problem • Define • Scope • Too broad? • Causes rather than issues • Outside of organization control • Proposal

  11. Impact of Proposals • $ to Implement • Manpower needed • Change of rules and regulations • Etc.

  12. Follow Up & Evaluation • Was the solution implemented • Was the solution appropriate • Did the solution work • Are there changes needed • Should the issue be re-examined at a later time • Was the scope too broad • Did the solution cause problems • Can this solution be implemented by other organizations

  13. Tracy S. Hutcherson Email: tshutche@unity.ncsu.edu Web page: www.ncsu.edu/stud_orgs/golden_key/index.php

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