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CNA Educator’s Retreat. Arizona’s Experience. Objectives. By the end of the presentation the learner will be able to Discuss the assessment of need, planning, implementation and evaluation of an annual conference for CNA educators. explore offering a similar event in their state.
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CNA Educator’sRetreat Arizona’s Experience
Objectives • By the end of the presentation the learner will be able to • Discuss the assessment of need, planning, implementation and evaluation of an annual conference for CNA educators. • explore offering a similar event in their state
Assessment • AZ regulates over 150 CNA programs • Visit programs every 2 years—frequent instructor/coordinator turnover • Few avenues for communication with programs outside of visit and publishing newsletter • How many programs do you regulate? how often is face-to-face contact? what other avenues of communication do you have and how effective are they? How are they doing?
Surveyor Observations • Gaps in compliance across many programs • Little understanding of curriculum • Little understanding on the part of non-facility programs of regulation of skilled nursing facilities • Misinformation surrounding testing of CNAs • Ineffective teaching methods/evaluation • CNA instructors do not feel valued
Solution • Have an education day for CNA educators • Premises • Content should be geared toward • Communicating Board regulations • Understanding regulatory environment of skilled nursing facilities • Enhancing teaching • Understanding testing • Cost neutral—statutory limit to fees • Methods and environment should honor contribution of CNA educators • FUN
Constraints • Fiscal—could not charge more than $100 for the day by statute • Solution—use local experts to speak; seek conference center venues; market only in journal and electronically • Time—when could they all meet • Solution—2nd or 3rd Friday in January • Neutrality—could not seek vendors • Outsource vendor displays • Staff—need staff support • Solution—Karen Gilliland
Planning • Venue • Conference center • Good media and sound is a must— extra microphone for questions • Location—central area of state; close to freeways; close to hotels • Within budget • Food—need variety—vegetarians
Black Canyon Conference Center • Met our needs • Great sound system with on-site support; internet access • Food/drinks available all day in coolers • Buffet lunch featuring 2 entees, 2 vegtables, starch, salad, soup, dessert • AM buffet featuring pastries, hard boiled eggs, peanut butter, fruit, coffee, juice, cereal, milk • PM snacks such as giant pretzels, nachos, candy, granola bars, cookies
Room set up • Registration area—cannot have vendors • Rounds vs. Classroom • Podium • Lunch area
Planning Committee • First offering planned by staff • Ask for volunteers to help plan at each retreat for the following year • Staff reviews evaluations and site survey issues and drafts proposed agenda/theme/alternatives • One face to face meeting • Present them with choices—not coming up with the whole agenda from scratch • Involve them in speaking
Themes • Started with themes 4 years ago • 2008: “Inside the CNA classroom” • 2009: “CNA: the heart of caring” • 2010: “Nuts and Bolts of Teaching” • 2011: Proposed theme is “Safety First”
Regular Features • Board update • Health Department Regulation Update • Test vendor update
Variations • These can change from year to year • Valuing CNAs and Educators: self care, increasing potential in students • Pedogogy: curriculum, teaching methods, classroom management, humor in classroom • Learner needs: ESL, diversity • Legal Ethical: cheating, ADA, criminal background
Teaching methods • Vary the types of presentations • Single speaker • Panel • Audience participation
Cost projections • Venue is important—calculate per person costs and then add on for AV, packets, cost of CE approval • Estimate attendance—120-130 • Who gets free registration—speakers and staff • Does state get a cut? 10%
Pricing • 3 prices • Early Bird—at cost or slightly below • Late—about 10% above cost • At door—about 20% above cost • Have been pricing Early Bird below cost because so many late registrants made up costs—not true in 2009—Due to efficient on-line registration most registered early
Forms of Payment • Check or money order • No credit cards or PO statements • No refunds—will substitute • Give everyone a receipt
CE Application • Provide objectives for your speakers • Speakers need prodding to turn in on time—may need to craft objectives/content • No more than 3 objectives per one hour talk • Biographical data forms are easier to get
Preparation • Pack all needed materials the night before • Use organizers for name tags • Seek help in preparing packets • Take office supplies--tape, paper, clips, marker, stapler, scissors on hand
Prepare materials • Name tags • Packet if you will provide with PP slides • Introductions for speakers • Script the day to the extent possible but be ready for surprises • Have all talks downloaded on laptop
Its Showtime Tips for a successful day
Flexibility • ARRIVE EARLY • Be prepared for non-show of speakers—have a talk ready that you can substitute or expand on • Intervene to manipulate the environment—too hot, too cold, too noisy, too bright, toilet overflow, noxious fumes • Do respond to complaints but don’t take personally • At least one speaker’s media will not work
Play Your Part • Make participants feel like welcome guests • Greet by name • Work the room • Smile, smile, smile • Use music as background • Have coffee/food ready
Implementing the Agenda • Strict time limits • Use signals to remind speakers when half time is gone, 5 minutes and out of time • May have to actually go on stage to interrupt • If you go off schedule, it will be reflected in evaluations • Speakers not adhering to time limits are not invited back
Smoothing the day • Greeting—cell phones off—questions into microphone—have helper with hand mike in audience • Introductions are more friendly if they are personal—your experience with the person or their work • Provide transitions before and after breaks and lunch • If you can’t get their attention, talk about food • Intersperse door prizes • Wrap up the day—what they learned
Evaluations • Collect them but don’t look at them • Debrief with staff • Ask for volunteers for committees—retreat, rules • Within a week look at evaluations and start next years plan • Send thank-you’s with evaluation results to speakers
Lessons Learned • Slightly underestimate attendance since 5-10% do not show • Once you start this, you will be expected to do it every year • Venue is extremely important • Seek donations if you want speakers that charge fees or travel expenses
Pamela Randolph Associate Director Education and Evidence-based Regulation Arizona State Board of Nursing 4747 N. 7th Street STE 200 Phoenix AZ 85014 771-7803 prandolph@azbn.gov Questions