International Congress and Convention Association

1. International Congress and Convention Association Social & Environmental Responsibility Building business whilst acting ethically Trevor McCartney Ross Robinson Dirk Elzinga 44th ICCA Congress & Exhibition, Tuesday 8 November 2005 iccaworld.com

4. Social and Environmental Responsibility: Building Business Whilst Acting Ethically Ross Robinson, Was -- World Federation of Hemophilia Now – Consultant 44th ICCA Congress & Exhibition, 6-9 November 2005, Montevideo iccaworld.com

5. Social and Environmental Responsibility: as seen by a medical INGO. • Does it matter to associations? • Yes, we expect our partners to be socially and environmentally responsible. • Will it be a deciding factor? Probably not but, a negative record might eliminate a proposal

6. Social and Environmental Responsibility: as seen by a medical INGO. • Green policies are good, • Recycling materials, help associations collect materials • Reducing waste • And let people know

7. Social and Environmental Responsibility: as seen by a medical INGO. • Environmental responsibility should also be reflected in the design • Things that cannot be taken away • LIVING ROOFS • Using “grey water” • Energy conservation systems

8. Social and Environmental Responsibility: as seen by a medical INGO. • F&B -- food wastage, • how to better plan • how to recoup food that as not been served • very frequent concern of delegates, especially when we go to developing countries

9. Social and Environmental Responsibility: as seen by a medical INGO. • Environmental and social policies should also be inclusive of people • The building and surroundings should be fully accessible to all types of disabilities • Wheelchairs • People with difficulty walking • People with sensory disabilities

10. Social and Environmental Responsibility: as seen by a medical INGO. • WHY? • Many of the associations have members who are getting older • Patients are becoming more involved • Your staff should include people with disabilities, in the front of the house

11. Social and Environmental Responsibility: as seen by a medical INGO. • Your social policies should show you: • Giving back to the community • Are you engaged in a charity or cause in a meaningful way? • Are you helping the local community?

12. Social and Environmental Responsibility: as seen by a medical INGO. • Your social policies should show you: • Being a leader by actions, not just words • Does you staff reflect the local workforce at all levels, including management? • DO you have policies to govern your actions?

13. Social and Environmental Responsibility: as seen by a medical INGO. • Your social policies should show you: • Sharing the values of your association partners by being involved in equality initiatives - a good corporate citizen • Associations are diverse and some are driven by causes • Certainly they have helping as a core value

14. Social and Environmental Responsibility: as seen by a medical INGO. • Be a responsible corporate citizen

15. Social and Environmental Responsibility: A medical association’s concerns • Doctors, our delegates, attitudes are changing • doctors under greater scrutiny • perception • developing country host – opportunity to give back

16. Social and Environmental Responsibility: A medical association’s concerns • Working with Pharma • The need to be equitable in our relationships • Recognizing that we have to set the rules and apply them fairly • Keeping up with the regulations • perception

17. Merci! Muchas Gracias Thank you! iccaworld.com

18. International Congress and Convention Association Social & Environmental Responsibility Trevor McCartney 44th ICCA Congress & Exhibition, Tuesday 8 November 2005 iccaworld.com

19. Pattaya

21. Royal Cliff Beach ResortPattaya Exhibition and Convention Hall

22. Royal Cliff Beach ResortPattaya Exhibition and Convention Hall

23. RCBR Water Treatment Centre

24. RCBR Water Treatment Centre

26. 4 hotels • 1,100 rooms and suites • 10 restaurants & 4 bars • 2 health spas • 5 swimming pools • 7 floodlit tennis courts • 2 squash courts • a fitness centre • a 6-hole putting green • a Thai cooking school • exclusive beaches • private catamaran

27. Energy Consumption Actual: 2004 • Electric 17,544,960 KWh • Gas 236,506 m³ • Diesel 1,112,100 litres • Vehicle Fuel 71,658 litres • Water 401,797,000 litres

29. Actual: 2004 Electric 17,544,960 KWh Gas 236,506 m³ Diesel 1,112,100 litres Vehicle Fuel 71,658 litres Water 401,797,000 litres Savings: 2005 Electric 1% /175,000KWh Gas 5% /12,000 m³ Diesel 3% /32,000 litres Other fuels 5% /3,500 ltr Water 5% / 20,000,000 ltr Waste 15 tons Energy Consumption

30. Pattaya Orphanage

31. Pattaya Orphanage

32. Royal Cliff Beach ResortPattaya Exhibition and Convention Hall

33. International Congress and Convention Association Thank you! Social & Environmental Responsibility Trevor McCartney Date: 8 Oct 2005 iccaworld.com