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Business Services Project Review

Business Services Project Review. January 26, 2011 Next BSPR February 23, 2011. Agenda. Performance Metrics Self Sufficiency Resource Utilization Project/Enhancement Service Level Dashboard Completed Projects Business Services Change Requests

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Business Services Project Review

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  1. Business Services Project Review January 26, 2011 Next BSPR February 23, 2011

  2. Agenda Performance Metrics Self Sufficiency Resource Utilization Project/Enhancement Service Level Dashboard Completed Projects Business Services Change Requests Business Services Enhancement Service Requests SQL Requests/Problem Management Summary Portfolio Budget Status Priority Execution Delivery Schedule Planning Delivery Schedule Projects in Movement Program Status HCM Financials Application Development Service Request Summary Scorecard Executive Issues

  3. CAPACITY 10/3-12/31

  4. CAPACITY 10/3-12/31

  5. Project/Enhancement Service Level Dashboard Green Met Expected Target Did Not Meet Expected Target Red Target Year Jan Feb March April May June July Aug Sep Oct Nov Dec Business Services Change Request on Time (Detail) 75% 2010 75% 38% 86% 82% 100% 55% 92% 84% 2011 Business Services Projects on Time (Detail) 70% 2010 75% 75% 75% 80% 80% 80% 100% 100% 100% 60% 60% 60% 2011 85% 2010 100% 100% 100% 94% 94% 94% 100% 100% 100% 80% 80% 80% Business Services Projects on Budget (Detail) 2011 70% 2010 27% 27% 27% 43% 43% 43% 57% 57% 57% 67% 67% 67% Technical Service Projects on Time (Detail) 2011 85% 2010 100% 100% 100% 86% 86% 86% 86% 86% 86% 78% 78% 78% Technical Services Projects on Budget (Detail) 2011

  6. Pcard – BOA Transition GPC/AR/BI for DEQ & Commerce OpenBooksPIII Time & Labor Pilot Schedule Budget Projects Completed Since Last BSPR

  7. Business Services Change Requests On time (Detail)

  8. Business Services Enhancement Service Requests

  9. Problem Management SQL Requests

  10. SQL Problem Management Summary

  11. Portfolio Priority

  12. Portfolio Priority

  13. Projects in Execution Delivery Schedule

  14. Program Status HCM

  15. CORE-1080 Higher Ed Payroll Key Activities Key Overall Issues

  16. CORE – 2637 ELM Rollout Key Activities Key Overall Issues

  17. Program Status Financials Phase II Modules

  18. 2692 – Treasury GL Implementation Key Activities Key Overall Issues

  19. CORE – 2837 GPC AR/BI Department of Mines Key Activities Key Overall Issues

  20. CORE – 2838 GPC AR/BI Broadband Key Activities Key Overall Issues

  21. CORE – 2839 - AM Rollout Tax Commission Key Activities Key Overall Issues

  22. CORE-2675 Data Staging Environment Key Activities Key Overall Issues

  23. CORE – 2599 GPC AR/BI ODOT Key Activities Key Overall Issues

  24. CORE – 2674 Manager Self Service ODOT / Pilot Key Activities Key Overall Issues 26

  25. CORE – 2610 Inventory ODOT Key Activities Key Overall Issues

  26. Within 10% of plan Within 20% of Plan Over 20% of plan Core Program Status

  27. Within 10% of plan Within 20% of Plan Over 20% of plan Core Program Status

  28. Issues Issue Status 1) The team and sponsors needs to gain a common understanding of how Grants, projects, and contracts will be rolled out. A document describing the Grants, Projects, Contracts rollout is being created. We will distribute and set up a meeting to discuss by the end of February 2) Funding for the planning phase for Broadband, Mines, and ODOT will last until February 15th Option 1: Set up meeting to review execution phase funding of these projects. Option 2: Move forward with funding and review results in the February 23rd review. 3) Assets rollout is on hold until additional resources are made available. 4) Expense module +- 10% plan is complete and we are waiting on decision to move into execution. Set up executive review and determine when we want to proceed with expenses. 5) Oracle end of quarter is November. We will get a better price if we buy Business Intelligence and/or expenses at this time

  29. Issues Issue Status 6) Pay Cycle Conflict - The custom VFRA process sometimes causes pay cycle to abend when they run at the same time. The last time this occurred it delayed $5M dollars in payments by one day. Next steps : 1) investigate use of Voucher Build to replace VFRA – Oracle input & 50% plan, 2) research VFRA to see if it can be changed to avoid the conflict,  3) investigate whether the issue can be avoided via scheduling. 7) The AP Pay cycle does not always pick up and process AP vouchers with withholding. This is a inconsistent issue and the work around is to reset and rerun the paycycle. Usually the second run picks them up. This causes delays in processing and extra work for the end user to reprocess. Had a conference call with Oracle to discuss capturing data.  Captured the issue with a program trace and provided other info to Oracle.  Oracle has not provided a resolution.  The case has been escalated.

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