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Retail Industry Technology Solutions

The difference between a successful retail chain and a mediocre one are the technology in the retail industry that are at play. ITC Infotech offers retailers cutting edge retail management systems that make all the difference between success and failure.<br>

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Retail Industry Technology Solutions

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  1. Retail Industry Technology Solutions ©2019 ITC Infotech. All Rights Reserved. 1

  2. About Us ITC Infotech is a specialized global technology services provider, led by Business and Technology Consulting. ITC Infotech’s Digitaligence@work infuses technology with domain, data, design, and differentiated delivery to significantly enhance experience and efficiency, enabling our clients to differentiate and disrupt their business. ©2019 ITC Infotech. All Rights Reserved. 2

  3. Retail Industry Technology Solutions • The future of shopping will belong to those who can capitalize on some of the biggest retail industry challenges amid rising competition, operations cost and lack of insights affecting competitiveness and margins. Then, there are also issues like Inflexible and monolithic IT systems that are unable to integrate and deliver an agile, scalable, and seamless business process. • Leading global retailers are turning to ITC Infotech to create new digital engagement possibilities for consumers across channels, through a Modern DATA INSIGHTS Platform that drives decisions & continuous improvements. From bringing in cutting-edge product design and development capabilities to helping source merchandize from across the global supplier network, while adapting and managing the dynamic structures of supply chains and driving superior cross channel consumer engagement and commerce possibilities – ITC Infotech partners with its retail customers to create new data-driven digital possibilities. We bring into picture modern digital IT architecture and infrastructure operations – IAAS, PAAS, SAAS, DevOps, Cloud Migration, TAAS. We enrich employee experiences through employee advocacy and employee engagement. ©2019 ITC Infotech. All Rights Reserved. 3

  4. Digital Technologies Integrated Across The Retail Ecosystem ©2019 ITC Infotech. All Rights Reserved. 4

  5. Delivering Results • Retailers juggle with a multitude of factors across channels – demand forecasting, price, space allocation and so on. ITC Infotech helps retailers overcome this hurdle through closed-loop planning and optimization. Our collaborative planning, forecasting and replenishment offerings equip retailers with a what-if plan for demand management. • Product innovation is key to maintaining a lead over the competition in the current market scenario, a problem that most retailers face. ITC Infotech, through its offerings like Shopper- & Market- Insights-Driven PLM, value-added apps, and Digital Product Information Management, helps retailers remain market-relevant. • New challenges emerge as retailers adapt to a global market. What we bring to the table is a rapid response supply chain that covers everything from strategic design to execution and operations. We bring optimization and visibility to supply chains, and introduce smart logistics and energy management, and WMS, making global trade efficient. • Cross channel commerce, order and inventory orchestration, and last mile fulfilment have been at the forefront of retailer strategies for some time now. ITC Infotech brings to the table solutions for conversational AI/ML and mobile driven commerce, next-gen unified commerce engine with APIs and micro-services, and omni-channel order orchestration. • Leveraging disruptive technologies to personalize customer experiences is a tough game for any retailer. Our solutions include AR/VR use-cases for in-store and remote experiences; UI/UX Innovation; Gesture, Facial, Biometric Recognition; IOT, Beacons use-cases for in-store and near- store; and Lateral Thinking, Quick Prototypes, Fail Fast, Adapt Fast. ©2019 ITC Infotech. All Rights Reserved. 5

  6. Offerings • Solutions • Customer Value Management • AR/VR Connected Service Solution • Digital Customer Experience • E-Commerce • Mobile Assistants • Partner Collaboration • PLM Assessment & Roadmap • PLM for Retail • Real-time Analytics Dashboard Application for Retailers • Retail Partner Collaboration • Style Performance Analytics • Supply Chain Network Optimization • Next Gen Loyalty • Services • Supply Chain Management • Customer Experience • Product Lifecycle Management (PLM) • Operations Enablement – ERP • Data Infrastructure to Insight to Intervention • Application Development and Maintenance • Infrastructure Services • Internet of Things (IoT) • Testing as a Service (TaaS) • Mobility • Product Engineering Services ©2019 ITC Infotech. All Rights Reserved. 6

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