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USING RAZORLINE’S WEB PORTAL

USING RAZORLINE’S WEB PORTAL. Enter the Web Portal URL: http://webportal.razorline.com Enter your 10-digit phone number into the Phone Number field. Enter your Web Portal password into the Password field. Your password will be assigned to you by Razorline. Click OK. LOGIN. DIRECTORY.

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USING RAZORLINE’S WEB PORTAL

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  1. USING RAZORLINE’S WEB PORTAL

  2. Enter the Web Portal URL: http://webportal.razorline.com Enter your 10-digit phone number into the Phone Number field. Enter your Web Portal password into the Password field. Your password will be assigned to you by Razorline. Click OK. LOGIN

  3. DIRECTORY • Personal Directory – Set up by user • Corporate Directory – Set up by Razorline

  4. PERSONAL DIRECTORY • Can add all of your contact numbers and Email address (if an Email address is saved in Web portal, you can start an Email for that contact using Web portal • Can import contacts from Outlook • Can Click-to-Call contacts

  5. CORPORATE DIRECTORY • Lists all phone numbers for company phone system • Is automatically entered by Razorline • Can Click-to-Call users’ voicemail directly

  6. CORPORATE DIRECTORY

  7. VOICE MAIL

  8. VOICE MAIL • Inbox • Lists voicemail with number/time received/length • Can listen to your voicemail (Internet Explorer Browser only w/ Active X controls installed • Can forward to another voicemail box on system • Can forward to Email • Can save voicemail • Can delete voicemail

  9. VOICE MAIL • Saved • Can view saved messages • Listening • Forwarding • Deleting • Paging • Users can be notified on their cell phone, pager, or Email, that a voicemail message awaits them • Phone number entered for notification must be 10 digits

  10. VOICE MAIL • Distribution Groups • Create a distribution group for voicemail forwarding • Password • Change your voicemail password • Options (Unified Message Setup is Here) • Forwarding your voicemail messages to your Email • Will require voicemail player or intervention from Razorline technical support to setup voicemail to be listened to by standard windows media player

  11. CALL MANAGEMENT

  12. CALL MANAGEMENT • Logs: Shows last 100 in/out bound calls – Date & Time/Caller ID/Length of call • Can be added to Call Screening • Can be added to Personal Directory

  13. CALL MANAGEMENT: Find me-follow me

  14. FIND-ME, FOLLOW-ME • After a pre-determined number of rings, if no answer, the system will call up to five other numbers • Caller will hear “Please wait while we try to locate your party.” • Can call numbers sequentially or simultaneously • If you choose not to take the call, the caller is sent back to office voicemail.

  15. CALL MANAGEMENT – Call Treatment

  16. CALL TREATMENT • Call Treatment • Set up call treatment (Disabled, Find me, Forward to Number, Forward when Busy/No Answer) by clicking the “Function” button • Click the “Advanced” button to set a specific Time of Day at which you desire the call treatment • The “Action” tab will indicate the current call treatment setting

  17. CALL TREATMENT

  18. VOICE ASSISTANT • Launched when using click to call features in Webportal • Phone - listen to voicemail, turn on/off DND, pickup ringing call, forward to… • Call - Make a new call • Options – Call later list, forward list, update speed dial button • Help

  19. WebPortal Help Click the Help Icon for an Online Help System Logout Click the Logout Icon to log out of Web Portal

  20. QUESTIONS?

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