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U.S. Open Service Plan The “SEPTA Experience” June 10 th – June 16 th , 2013

U.S. Open Service Plan The “SEPTA Experience” June 10 th – June 16 th , 2013 Mike Liberi , Chief Surface Transportation Officer Tanya Flint, Manager, Financial/Operational Analysis. Norristown High Speed Line Service Plan. Traveling to Ardmore Ave Station

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U.S. Open Service Plan The “SEPTA Experience” June 10 th – June 16 th , 2013

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  1. U.S. Open Service Plan The “SEPTA Experience” June 10th – June 16th, 2013 Mike Liberi, Chief Surface Transportation Officer Tanya Flint, Manager, Financial/Operational Analysis

  2. Norristown High Speed LineService Plan • Traveling to Ardmore Ave Station • Connect to NHSL at 69th St TC or Norristown TC • Station adjacent to admission gate #3 • Monday – Friday • 5:00 am – 6:45 pm: 10 minute service – 2 car trains • 6:45 pm – 12:00 am: 15 – 20 minute service • Saturday – Sunday • 5:00 am – 8:40 pm: 10 minute service – 2 car trains • 8:40 pm – 12:00 am: 20 – 30 minute service

  3. Paoli/Thorndale LineService Plan • Paoli/Thorndale Line to Rosemont Station • Connect @ 30th St, Suburban or Market East Stations • Complimentary shuttle transportation to Merion provided continuously • Monday – Friday • 5:00 am – 8:15 pm: 20 – 30 minute service • 8:15 pm – 11:48 pm: Hourly service • Saturday – Sunday • 6:00 am – 7:45 pm: 30 minute service • 7:45 pm – 10:48 pm: Hourly service • On-call protect trains used as needed at break

  4. Bus ShuttleRosemont Station to Merion Golf Club • Travel Time • Rosemont/Merion Golf Club • To U.S. Open: 2 Miles, 10 minutes • To Rosemont Station: 2 miles, 15 minutes • Bus Requirements • Monday - 25 • Tuesday - 28 • Wednesday - 31 • Thursday & Friday - 42 • Saturday & Sunday - 44

  5. Bus ShuttleRosemont Station

  6. Main EntranceNHSL Pedestrian Bridge

  7. U.S. Open AttendanceProjected Critical Hours

  8. SEPTA Services U.S. Open Spectators

  9. Successes • Coordination, development and execution of the plan • Service Planning, Operations and EM&C • USGA comments: “Best transit agency that we have ever dealt with.” • Vehicle availability & reliability • Customer/spectator outreach • Ridership surpassed expectations • Pedestrian bridge over NHSL tracks • Ardmore Ave & Rosemont station improvements • Field decisions made to revise plan according the changing dynamics/weather of the week • Operations ability to maneuver trains to meet demands at event break • 3 major advertisers recruited by marketing for U.S. Open vehicles • No major incidents • Use of cameras at Ardmore Ave

  10. Mike Liberi, Chief Surface Transportation Officer 215.580.7831, mliberi@septa.org Tanya Flint, Manager, Financial/Operational Analysis 215.580.8208, tflint@septa.org

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