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PRINCIPLES OF HUMAN COMMUNICATION

PRINCIPLES OF HUMAN COMMUNICATION. Definition of communication (uni=oneness bringing together of once separate parts). Sharing messages by: sending and receiving signals. Way to communicate: 1. intrapersonal 2. interpersonal 3. small group.

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PRINCIPLES OF HUMAN COMMUNICATION

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  1. PRINCIPLES OF HUMAN COMMUNICATION

  2. Definition of communication (uni=oneness bringing together of once separate parts)

  3. Sharing messages by: sending and receiving signals

  4. Way to communicate: 1. intrapersonal 2. interpersonal 3. small group

  5. 4. public 5. intercultural(#3 & 4 listed above may equal mass communication, depending on the number of participants)

  6. Intrapersonal CommunicationDefined: sending and receiving messages within oneself

  7. 1. Physiological process involves activity within the central nervous system

  8. A. Sensory input = through sight, hearing, taste, touch, and smellB. Connection and coordination = brain stores memoryC. Motor output = messages from brain effect (1) muscles and (2) glands

  9. 2. Psychological process occurs during the central connection and coordination activity. Then we think about the symbolize, develop, and formula

  10. thoughts choices Equalling decisions and actions & evaluations beliefs goals valuesII. Interpersonal communication 2 people communication (most common in dentistry) difficult to obtain because of

  11. (1) Separate perceptions(2) Unique and different backgrounds (1) local (2) linguistic (3) education (4) ethnic

  12. Transmission of sending Messages1. Verbal Communication – use of words speaking/ or writing Vocal

  13. Communication = use of sounds pitch and/or tones Contact = sensory reception; transmission of smells, touch and tastes are the strongest senses during dental treatment

  14. 2. Feedback = response returned verbal and/or nonverbal

  15. understand = comprehends(a) language and (b) meaning

  16. 4. Acceptance = validity of the concepts slang/technical (but doesn’t mean change of habits). Don’t talk down.

  17. 5. Internalization = acceptance of other’s ideas/ concepts with attempts to change habits and accept new ideas

  18. 6. Action = the change occurs – the first 7 stages of interpersonal communication are only dialogue until action takes place

  19. Communications that are assertive and/or authoritative are usual monologues

  20. Assertiveness = occurs when one person confronts another very honestly and directly and without fear or what the other might feel or expect of that person in return

  21. Authoritativeness occurs when a person perceives himself as having more power or expertise than another and constantly makes demands, issues orders or makes assumption about the expectation of the other

  22. Public communication 1. Speaks to audiences informational 2. Lectures for educational requirements 3. Entertains

  23. Five skills for a speaker is presenting information in public 1. Organize a main idea 2. Develop style 3. Develop content 4. Use logic 5. Delivery in pleasing tone and speech

  24. Three basic main sections of good speeches Introduction Body of speech Conclusion

  25. A Successful speech should Educate Inform Persuade

  26. Define intercultural communicationCommunication between people who have different cultural backgrounds

  27. Areas is which these differences may occur = 1) Language 2) Race

  28. 3) Ethnic origin and experience4) Religion5) Ceremonies6) Form of government7) Traditions and customs

  29. 8) Work and leisure expectations9) Use of time, food, economics and dress

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