1 / 7

Lack of Establishing a Connection with the Customer

GBA Top Business and Sales Consulting Services in India, Noida, Delhi, Gurgaon, Pune, Mumbai, Bangalore, Jaipur, Chandigarh and More<br>

sales19
Télécharger la présentation

Lack of Establishing a Connection with the Customer

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. LackofEstablishingaConnection withtheCustomer

  2. ImportanceofRapport-Building Long-lastingrelationshipsareestablished. Foundationforapositiveclientexperienceislaid.

  3. Major Challenges in Sales - Lack of trust due to no connection or understanding. - Impact on communication and understanding customer needs. - Perception of being dismissive or indifferent to customer problems.

  4. Consequences of Neglecting Rapport-Building - Missed opportunities and lost revenue. - Unclear communication, misunderstandings, and inadequate solutions. - Damage to the relationship and customer dissatisfaction.

  5. Solutions to Overcome Challenges - Focus on establishing rapport with clients. - Training employees in active listening, empathy, and personal interaction. - Encouraging open communication and valuing customer feedback.

  6. Importance of Addressing Rapport-Building Challenges - Establish meaningful connections and enhance customer satisfaction. - Drive long-term success and growth of the organization.

  7. Neglectingtobuildrapportwithcustomerscanhavesignificant consequencesforabusiness.Byrecognizingtheimportanceofrapport, investinginsalestrainingandrelationship-buildingstrategies,andadopting acustomer-centricapproach,companiescanestablishmeaningful connections,enhancecustomersatisfaction,anddrivelong-termsuccess. Buildingrapportisanessentialaspectofsales,andaddressingthemajor challengesinthisareaisvitalforthegrowthandprosperityofany organization.

More Related