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Library Interest Based Problem Solving Design

Library Interest Based Problem Solving Design. Library Management Council May 14, 2008 JDC IBPS Task Force. Why the Library?. At the request of: Best Practices Policy Board Best Practices Steering Committee

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Library Interest Based Problem Solving Design

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  1. Library Interest Based Problem Solving Design Library Management Council May 14, 2008 JDC IBPS Task Force

  2. Why the Library? • At the request of: • Best Practices Policy Board • Best Practices Steering Committee Library’s JDC has successfully implemented several labor-management process improvement projects – now time for focus on ‘preventing and resolving conflicts’ and ‘promoting positive labor-management relations’ – we were asked and agreed to develop and implement an IBPS approach.

  3. IBPS Working Group • Liz Johnson, ILL/Document Delivery, Co-Chair • Karen Kupiec, WWDCS, Co-Chair • Bernadette Cioffi, LHR • Anthony Ferraiolo, Shipping • Maureen Malone Jones, ILL/Document Delivery • Duane Mellor, Local 34 • Amelia Prostano, Beinecke • Diane Turner, LHR • Mike Gaffney – Facilitator / Trainer

  4. What’s the goal? • Strengthen relationships • Resolve problems • Build desirable skills in all staff • Improve communication and understanding of interests and decrease grievances. • Build a better working environment • Library Values – integrity, respect, excellence, creativity and flexibility, open communication…

  5. IBPS - What does it do? Not do? • Provides a framework and tool set to be used during conversations that will/should happen anyway due to gripes or grievances • Some will say ‘I do this already’ – didn’t know it was IBPS. • IBPS does not take away a managers right to discipline an employee but provides a mechanism for discussion so the number of grievances declines as the result of an understanding of interests.

  6. Do you have to go it alone? • Supervisors can seek support in the process: • Involvement of their immediate supervisor • Trained facilitators from Library staff or Best Practices group can be asked to participate • You do not need to go through it alone…

  7. Discussion • Questions, concerns, suggestions, etc…

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