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State of Alaska

State of Alaska. Exchange & Active Directory Project. Enterprise Technology Services. ETS is a customer driven team that provides world class enterprise technology services for all branches of state government. Introductions. Dept. of Administration / Enterprise Technology Services (ETS)

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State of Alaska

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  1. State of Alaska Exchange & Active DirectoryProject Enterprise Technology Services ETS is a customer driven team that provides world class enterprise technology services for all branches of state government.

  2. Introductions Dept. of Administration / Enterprise Technology Services (ETS) Mike Callahan, Director Jan Moyer, Deputy Director & Dave Blaisdell, Deputy Director Russell Kunibe, Exchange & AD Project Manager Teri Rasmussen, Project Management Office Sharon White, Project Communication Officer Jeff Milton, Training Coordinator Dept of Education and Early Development Dean Dawson, CRM State Records Manager Cheryl Kirk, Data Bank Computers Tara Larsen; Allen Abrahamson; Robert CannonRefreshments provided by Dell computers

  3. Exchange & AD Project Team

  4. Agenda Introductions Town Hall Meeting Objectives Overview and Success Factors SOA Implementation Quick Look at Outlook Mail Management and Archiving Microsoft New Technologies Question & Answer Session

  5. Meeting Objectives • Share information about the statewide Messaging and Directory project • Demonstrate the benefits of the new systems – How email, calendars and archives all work together for everyone! • Present the timeline for the project phases – What’s happening now? What happens next? • Provide an opportunity to chat with the experts and/or have a hands-on test drive!

  6. Overview – Vision Statement The State of Alaska will establish a centralized enterprise directory and Email/Collaboration system based on Windows 2003 and Exchange 2003 or successor products for state employees serving within the Executive Branch. Enterprise Technology Services (ETS) will assume responsibility for the maintenance of the enterprise suite of infrastructure services, but ownership and control of the Active Directory objects within the enterprise will remain under agency discretion. This allows the State of Alaska to benefit from a centralized offering and consolidation, without sacrificing the relationships between agency IT Staff and agency end users.

  7. Project Objectives • Single Enterprise Exchange e-mail, calendaring and mobile devices support • Single Authentication / Active Directory • Support for Enterprise Data Security Requirements • Appropriate Staffing, Training and Responsive Change Management • Ability to Consolidate/Migrate File and Print Services • Maintain Service Delivery Level to Remote Locations • Responsive Customer Service • Active Directory as the State’s authoritative directory service

  8. Overview • Project 1: Enterprise Email and Calendaring • Project 2: Enterprise Active Directory • Project 3: Enterprise Enhancements

  9. Overview – Key Benefits • A Single E-mail and Calendaring System through Outlook 2003 or Outlook Web Access. • Tools to increase collaboration internally and between agencies. • E-mail and Calendaring global address list or departmental address lists to facilitate communication within and between departments. • Provide the foundation for the sharing of documents or applications across agencies. • Cost saving due to server consolidation. • Leverage support and training costs because departments have similar systems. • Provides a common technology platform that enables the re-use of resources across the state. • Provide a method to evaluate, address, and formalize enterprise wide processes, applications, and exceptions.

  10. Overview – Email Address • Each state employee will have a new email address starting June 1, 2007 Firstname.Lastname@Alaska.Gov Example: Richard.Smith@Alaska.Gov Display Name: Smith, Richard (DOA) • Email sent to your old address will automatically be delivered to your new email box

  11. Overview - Migration When Will My Department have the New Email & Calendaring System? Early Adopters May 15 – June 1st All others between June 1 – July 9, 2007 Each department has designed a migration plan to best suit the business needs of their staff.

  12. Overview–Help Desk / Support Who Do I Call When I Need Help with the New Email & Calendaring System? Contact the same person you currently contact for email support

  13. Overview - Training • ETS has completed Outlook training in Anchorage, Juneau, Fairbanks, Kenai, Soldotna, Bethel, Nome, Ketchikan, Wasilla & Palmer. • Over 200 IT Staff have received training. • Over 750 employees have received Outlook Subject Matter Expert (SME) training. • Manuals and On-Line Training materials are available on the project website: http://www.state.ak.us/local/akpages/ADMIN/info/msEA/

  14. DEPARTMENT AD MIGRATIONS AD MIGRATION PLANNING April June Aug Oct Dec Feb April June Aug Dec Feb April High Level Project Timeline Messaging Consolidation MIGRATION DESIGN & TESTING ENTERPRISE CALENDAR MIGRATION E-MAIL ARCHIVE DESIGN DEPT E-MAIL MIGRATIONS DECOMMISION LEGACY SYSTEMS SET-UP & BUILD ARCHIVE REMOTE LOCATION REMEDIATION DETAILED EXCHANGE DESIGN Approx 24 wks SET-UP & BUILD EXCHANGE ARCHIVE MIGRATION Production Test & Pilots PRODUCTION SUPPORT ASSESSMENT & ONSITE WORKSHOPS PROJECT MANAGEMENT Active Directory TEST LAB SET-UP & BUILD (Central AD) DETAILED AD DESIGN DEPARTMENTAL AD PILOT ROLL-OUT’S AD POPULATED WITH ALL EMPLOYEES ENTERPRISE AD INFRASTRUCTURE REMEDIATION AND BUILD June 2006 2007 2008

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