Secure and easy sign-in to online services

6. Secure and easy sign-in toonline services

9. Data Hosting and Data Centre Strategy

10. Data Hosting and Data Centre Strategy for the Scottish Public Sector - Our Vision • Scotland’s public sector data hosting is cost-effective, carbon neutral and makes appropriate use of cloud technology, for the delivery of efficient and highly available ICT services. • Public sector organisations can demonstrate that appropriate cost-effective cloud services are the dominant solution for their organisations’ data hosting and storage requirements • Public sector organisations take a service based approach to redesign their requirements • Increased collaboration between public sector organisation and partners is providing efficient and appropriately available ICT services • Individual public sector organisations do not build new data centres but make use of the world class data centres or form significant partnerships to increase the availability of world class data centres in Scotland • Current Public sector data centres can demonstrate their viability and route map to world class provision or the plans for decommissioning them that maximises their current investments and optimises their assets.

11. Data Hosting and Data Centre Strategy for the Scottish Public Sector – how can I help meet the vision Understanding your current estate Do you have a configuration management data base (CMDB)? Do you measure your energy consumption? What is your PUE? Understanding the Total Cost of Ownership Energy Staff Network Building License and Maintenance Hardware and hosting What are the factors to consider? Significant Change in Requirements End of life of organisation’s data centre Opportunity for Change Connectivity and Resilience • Solution options • Cloud • Co-Location • Virtualised environment • Solution based on • Benefits • Costs • Timescale • Risks • Benefits • Reduced Costs • High availability • Scalable • Energy reduction and increased efficiency • Greater focus on security • More organisational capacity to deliver digital services For further information Contact: dps@scotland.gsi.gov.uk To view the strategy visit : http://www.scotland.gov.uk/Topics/Economy/digital/digitalservices/datahostingdatacentres

12. Workforce Skills

13. Workforce - Skills Leadership Digital Champions Development Programme – two cohorts of Chief Executives/Directors from across the public sector on a year long programme (approx. 50 champions) Cohort One - Oct 2013-Oct 2014 Cohort Two - Mar 2014-Jun 2015 New Entrants ICT Modern Apprenticeship Pilot - public/private sector secondments after first year of apprenticeships. Working group developing plan, pilot to run spring 2015.

14. Workforce - Skills Skills Bank – Sectors encouraging sharing of skills across the sector through sectoral networking groups now. Skills Bank - Opportunity box – a notice board to advertise short term assignments. Review of tools in sectors underway. Skills Gap - skills survey to assess the current and future skills issues and gaps within the public sector ICT workforce, both technical skills (including data skills) and knowledge as well as the wider context of programme management, project management and business skills which are required by ICT professionals. Survey being developed recommendations expected summer 2014.

15. Digital Participation

16. Digital ParticipationA National Framework for Local Action Confident and creative digital citizens online at home, at work and on the move

17. Scotland will have confident and creative digital citizens who are responsible users of the internet, are safe online and demand fast and reliable connectivity to make the most of the opportunities of the digital age.

18. Our Approach • Raise levels of participation by improving digital literacy to transform Scotland into a world leading digital nation. • Develop a national movement in partnership with private, public and third sectors to develop solutions, deliver locally and secure additional funding. • Remove barriers to digital participation in relation to motivation, lack of confidence, availability of training and affordability. • Support the introduction of digital public services with the needs of the user at the forefront of this work.

19. The Challenge of Participation

20. Actions • Provide training and support in community digital hubs and other venues across the country • Coordinate actions by signatories of the Digital Participation Charter to reduce digital exclusion • Encourage workplace learning for those who don’t need to use the internet for their jobs • Establish a Challenge Fund to encourage communities of interest to move their content online • Build on the success of technology pilots to deliver affordable connectivity

21. The refreshed Charter sets out how organisations can contribute to increasing digital participation by: Ensuring their employees have basic digital skills; Encouraging their staff to become digital champions and share their skills with others; Sharing information and best practice with other Charter signatories; Supporting communities by sharing skills, knowledge and resources; Working collectively to remove barriers to digital engagement; Supporting digital participation and inclusion through national and local activities. Digital Participation Charter

22. How to sign the Charter We would like all organisations in Central Government to demonstrate their commitment to this agenda by signing the Digital Participation Charter Send your details to digitalparticipation@scotland.gsi.gov.uk for information on becoming a Charter Signatory

23. Further Information Digital Participation: A National Framework for Local Action -www.scotland.gov.uk Digital Scotland website - http://www.digitalscotland.org/lets-get-on/ Scotland’s Digital Future website -http://www.scotland.gov.uk/Topics/Economy/digital Digital Participation Charter – http://www.scotland.gov.uk/Topics/Economy/digital/Digital-Participation

24. SWAN

25. SWAN - The Vision All Scottish public sector organisations electing to use SWAN services by 2016 • The efficient and secure availability of information, with sharing where appropriate • Access to services and applications from anywhere, based on who a person is, NOT where they are or what device they are using • To offer scalability, resilience and levels of Security and Information Assurance appropriate to meet organisational requirements at a proportionate cost • Collaboration and co-operative working and to be the catalyst for ‘shared services’ • Removing infrastructure constraints, enabling: • More for less; aggregated procurement saving on cost over historic network spend • Mobility and agile working practices • Business driven change, not technology constrained

26. Secure Gateway DNS NTP RAS Content Filtering Glasgow Secure Gateway DNS NTP RAS Content Filtering Edinburgh Internet JANET N3 PSN SWAN - Scotland’s Network SWAN Regional Network SWAN Regional Network SWAN National MPLS Core network External Networks Peering, Security and Shared Services Connectivity Flexible Site Connectivity Flexible Site Connectivity

27. High Level Operating Framework

28. High Level Operating Framework (HLOF) Vision – by using the HLOF, the public sector in Scotland will use digital technology to redesign services so that they focus on user needs and experience that are underpinned by a common approach to architecture design and delivery of digital public services. http://www.scotland.gov.uk/Resource/0042/00424336.pdf Maturity scorecard It is recognised that public sector bodies will have different capabilities for each of the components described in the framework In addition, they will not all be able to advance at the same rate. Assessment criteria to support each organisation in evaluating their current capability and maturity will produce a scorecard that can assist and map out short term plans and longer term strategies. • How does it do it? • provides guidance to the public sector ,and the ICT Industry that works with the public sector, on how to design, develop and deliver future digital public services; • provides a set of architecture and design principles; • promotes and supports the use of commonly agreed standards and specifications; • fosters an information assurance approach; • supports collaboration and integration; • helps to eliminate duplication and avoidable spend through a focus on reuse before buy before build. The framework provides a common reference model and a set of architecture principles. These are intended to be enduring and stable and as digital public services priorities develop, business circumstances change and technology evolves, the principles will be kept under review, updated and extended as required.

29. common reference model • The Citizen Service area describes the purpose of the Scottish Public Sector in terms of the services it provides both to and on behalf of citizens, businesses and other organisations. • The Service Fulfilment area represents the functions and mechanisms used to achieve the purpose of the Scottish public sector. It is the functional channel through which government services are provided to citizens. • The Service Support area provides the policy, programmatic and managerial foundation to support public sector operations in the provision of services to citizens, businesses and other organisations. • The Resource Management area refers to the support activities that enable the public sector to operate effectively and efficiently. • Customer/Citizen Focus approach to “digital first” in service design. • Privacy and openness achieved by using data appropriately and effectively to deliver business outcomes within a framework that maintains public confidence and meets statutory requirements. • Skilled and Empowered Workforce delivered thorough having a workforce that is motivated, skilled and recognised in using digital technologies. • Collaboration and Value for Money delivered through common standards, interoperability, collaboration in planning and procurement of ICT, and delivery of a public sector network (SWAN). The Performance Measurement is in place to confirm that there is alignment between national, sector and local initiatives and will use the agreed Measurement and Benefits framework http://www.scotland.gov.uk/Topics/Economy/digital/digitalservices/MandBframework The Data Sharing Model is a flexible, standards-based framework to enable (within broader considerations of privacy and ethics) information sharing and re-use, via the standard descriptions of common data and the promotion of uniform data management practices. It is intended to provide a standard means by which data may be described, categorised and shared. This outlines a way to support and develop the ICT Architecture of public sector bodies in Scotland. A number of architectural layers are defined within the framework; intended to allow the ICT architectural landscape to be simplified into common, industry recognised components. The application of those layers allows for the modelling of current and planned architectures against a target ICT Architecture to improve the quality and effectiveness of services delivered.

30. Green ICT

31. Scottish public sector Green ICT vision: A cost effective and energy efficient ICT estate that reduces the environmental impact and continually looks at more sustainable ways of working for the public sector Green ICT lifecycle

32. How Green are you?