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Success Path: Knowing Job Requirements

Gain a clear understanding of your goals, requirements, evaluation criteria, and feedback channels. Learn how to cultivate a positive on-the-job attitude, follow communication basics, and engage in effective conversations, telephone conversations, and writing emails. Also, discover time management strategies, organizational techniques, and how to plan for interruptions.

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Success Path: Knowing Job Requirements

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  1. Chapter 1 Success as a Path

  2. Knowing Your Job Requirements • Have a clear understanding of: • Your specific goals and requirements • Who you need to rely on to perform your job effectively • How you will be evaluated • Don’t be afraid to ask for feedback.

  3. On-the-Job Attitude • A good on-the-job attitude means: • Observing the office environment • Tempering your enthusiasm • Accepting criticism positively • Respecting company policies • Obey working-hour rules

  4. Communication Basics • The goal of communication is to exchange messages. • Communication can be verbal or nonverbal.

  5. Effective Communication • Verbal • proper pronunciation and enunciation. • Control your vocal qualities. • Use correct grammar and vocabulary. • Nonverbal (cues) • Facial expressions • Eye contact • Body language

  6. Effective Conversations • Establish a good environment. • Encourage free-flow of conversation. • Use correct body language. • Listen actively. • Allow others to speak. • A conversation is a dialogue, not a monologue.

  7. Telephone Conversations • More challenging without visual cues. • Rely on verbal communication: • Speak clearly. • Be courteous. • Be attentive. • Jot down notes as needed.

  8. Writing Effective E-mail • Maintain a professional tone. • Be brief and polite. • Read before sending: • Does it say what you want? • Is there room for misinterpretation?

  9. Managing Your Time • Take charge of your time. • To beat procrastination: • Set deadlines. • Break the task up into components. • Establish a start date. • Schedule progressive rewards.

  10. Getting Organized • Prioritize tasks. • Use a planner. • Be flexible. • Use bits and pieces of time. • Plan for interruptions: • Build response time into your schedule.

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