Developing a Successful HUB Program

1. Developing a Successful HUB Program

2. Developing a Successful HUB Program Presented By: Norma Barrera Texas Education Agency West Texas Business Summit 2013 Hosted By: Texas Tech University Lubbock, Texas

3. Agenda Developing a Successful HUB Program Commitment 1 Leadership 2 ✓ Best Practices 3 4 Establish Goals 5 Set Metrics and Check Monthly 6 Education 7 Matchmaking 3

4. Agenda Developing a Successful HUB Program Mentor-Protégé Teams 8 Certification 9 EOFs / HUB Forums Reporting 2nd & 3rd Tier 10 11 Reporting 2nd & 3rd Tier ✓ 12 Challenges

5. 1. Commitment • Support from the top • Adopt a “HUB Business Policy” • Acceptance of the program starts with you • Without visible support most programs are stagnant

6. 2. Leadership • HUB Coordinator needs strong organizational & communication skills • Understand the agency’s procurements • Liaison between buyers, HUBs, and prime vendors • Coach and mentor all three groups

7. 3. Best Practices Definition – Methods that consistently indicate results are superior or in process of being superior. • Add a HUB section on your website • Talk with other HUB Coordinators • CPA HUB Rules

8. 4. Establish Goals • Research your HUB Report • Select the categories you want to improve • Identify your goals for key areas and set a time period to accomplish • Track improvement

9. 5. Set Metrics • Track metrics – revise policies, enhance the level of outreach efforts or increase % • Track expenditures by contract, departments, or cost centers • Check in with senior management on the status

10. 6. Education • Increasing involvement within your organization is key to your HUB Program • Get buyers involved so they can develop relationships and help create ways to partner with HUBs • Promote success stories internally & at your forums

11. HUB & Procurement Teams = 1 The Buyers are vital in the process, they get to know the HUBs and provide them key information about your agency’s or university’s procurements. The Buyers will have a better understanding of the HUBs capabilities, products and services.

12. 7. Matchmaking • Help Primes identify HUB firms • Help HUBs identify Primes • Set up Specialized Forums • Procurement Roundtables • Keep in Communication with the Groups

13. Relationships Leadership starts at the agency / university. Commitment is within all the groups In the Decision Making process it is important to consider all possible solutions that is how you run your HUB Program. Minority firms can offer new opportunities and fresh perspective in the procurement. Primes shouldn’t limit themselves to few options, they should perform due diligence and explore many choices.

14. 8. Mentor-Protégé Teams • HUBs are small businesses and some primes may overlook their ability to add value • Primes can help HUBs meet their own contracting standards • Be involved in the meetings

15. 9. Certification • Research the lists of current subcontractors • Many companies may qualify as a HUB but have not taken the steps to become certified • You may be able to increase HUB % by simply assisting them to get certified

16. 10. EOF / HUB Forums • Your database & other tools provide a good summary, but you must be actively engaged for improvement and in seeking HUBs in your procurements • Host a procurement conference for buyers and suppliers to interface • Host a meet the “Prime”

17. Networking Reach out to other HUB Coordinators Learn about strategies that are effective Use testimonials at your Forums. Promote success stories. Have you helped a HUB to grow and expand? Did a HUB win a contract? Which buyer had the most % of HUBs in a contract that month. Highlight Mentor-Protégé teams. Survey the buyers, HUBs, primes

18. 11. Reporting 2nd & 3rd Tier • A tier 1 vendoris the entity you contracted with to provide the goods/services = Prime • A tier 2 vendoristhe entity that provides a good/service to the Prime in relation to your contract = Subcontractor • A tier 3 vendor is the entity that provides a good/service to the Subcontractor • Report thru the PAR

19. 11. Reporting 2nd & 3rd Tier • Direct-spend 2nd/3rd tier purchasing refers to those products and services that can be identified in support of the customer’s requirements. • Indirect-spend 2nd/3rd tier purchasing refers to those products and services that cannot be identified in support of the customer’s requirements.

20. Progress Chart –Keep it Visible HUB Goal

21. 12. Challenges • Commitment (lack of) • Time • Acceptance • Progress is slow • HARD WORK

22. A Successful HUB Program

23. Overview Improving Your HUB Program ✓ Commitment 1 ✓ Leadership 2 ✓ Best Practices 3 ✓ Establish Goals 4 ✓ Set Metrics and Check Monthly 5 ✓ Education 6 ✓ Matchmaking 7

24. Overview Your Improving Your HUB Program ✓ Mentor – Protégé Teams 8 ✓ Certification 9 ✓ EOFs / HUB Forums 10 ✓ Reporting 2nd & 3rd Tier 11 ✓ Challenges 12

25. Closing • Educate your agency / university • -Engage the procurement team & prime vendors • Get buy-in • Analyze your HUB Report • -Set goals & metrics with a fresh set of eyes • Publish results Your own footer

26. THANK YOU • The information provided will help Develop a Successful HUB Program or • Provide ideas to improve your current HUB Program

27. THANK YOU! Your Logo