'Agent login' diaporamas de présentation

E-app Download & Agent Workspace

E-app Download & Agent Workspace.

546 views • 26 slides

Cisco Agent Desktop August, 2009

Cisco Agent Desktop August, 2009. Logging in/Logging out. Before logging into the Agent Desktop make sure that Cisco IP Communicator is running on the machine. Agent will only provide the environment, all of the operations will be done by IP Communicator in the background. . To Log In:

411 views • 18 slides

Best Call Center Dialer solution at www.deepijatel.com

227 views • 16 slides

LOGIN

206 views • 15 slides

Zeacom Administration Training

Zeacom Administration Training. Welcome to Zeacom!. Course Topics. Voice Messaging Administration Contact Center Administration Departments, Queues, Agent Login Classes, Announcements, Agents, Operators Zeacom system architecture, licensing and modules Zeacom Applications

324 views • 10 slides

Agent Login Classes

Agent Login Classes. Call Flow. Direct Indial (800) 555-1234. 2. PBX translates DID to queue extension. 1. Call comes in from the outside. Queue 5678. 1. 2. 3. 4. 3. Call delivered to the queue. Callers. Agent Login Class. Agent Login Class. Agent Login Class.

205 views • 7 slides