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Exploring Microsoft Access 2003

Exploring Microsoft Access 2003. Chapter 5 One-to-Many Relationships : Subforms and Multiple Table Queries. Objectives (1 of 2). One-to-many relationship essential in database design Use the Relationship window Define referential integrity Distinguish between a main form and a subform.

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Handout 2: Providing customer service

PowerPoint presentation. Handout 2: Providing customer service. Principles of providing administrative services. Customer expectations. What customers think should happen. How they believe they should be treated when asking for or receiving customer service.

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Basics of relational databases Exercises with Northwind sample database

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