'Information giving' diaporamas de présentation

CHAPTER 6 GETTING PEOPLE TO WORK TOGETHER

CHAPTER 6 GETTING PEOPLE TO WORK TOGETHER. The Five Elements of Communication. Encoder Message Sensory channel Decoder Feedback. Verbal Uses words Written Spoken Language is mutually understood Able to control the communication. Nonverbal Set of behaviors

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Giving information

Giving information. Adapted from Calgary-Cambridge consultation framework Maggie Eisner, Bradford CO. Face to face. To patients. To patients and relatives. Through an interpreter. To other doctors. On the telephone. To other health professionals. Giving information. In writing.

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